Job description
Premium Audit Service Representative
Hybrid Work Schedule
Buffalo, NY
Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Premium Audit Service Representative for our Premium Audit team located in Buffalo, New York.
The Premium Audit Service Representative will become part of a dedicated Premium Audit team focused on reviewing audit information provided by policyholders and/or vendors in determining additional or return premium and application of classification codes in accordance with national/local regulations.
Merchants Insurance Group is proud to be named one of Buffalo Business First's Best Places to Work in Western New York for a 2nd consecutive year and to be named both a "Fast Track" company and Top Private Company for the 5th year in a row by Buffalo's Business First. Merchants has also been named as one of Ward's top 50 performing insurance companies in the United States for the 3rd year in a row. Ward's is the provider of benchmarking and best practices for the insurance industry. They analyze staff levels, compensation, business practices and expenses for all areas of company operations.
Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.
Essential Duties and Responsibilities include, but are not limited to:
Reviews completed audits to ensure all necessary information is obtained in order to establish proper classification and rating of all exposures.
Prepares Premium Adjustment Statement and current term endorsement preparation and processing in compliance with regulatory requirements and company service standards.
Will assist the Premium Audit Supervisor in monitoring the workflow of their assigned region including outstanding audit requests - including policyholder reports as well as physical and telephone audits.
Qualifications & Skills:
High school diploma or equivalent work experience.
3 years' experience as a commercial multi-rater or 3 years commercial lines experience in an underwriting or Premium Audit unit.
Excellent communication and customer service skills.
Computer experience including Microsoft office experience.
ImageRight knowledge is a plus.
Merchants Insurance Group Pay information:
Merchants Insurance Group offers a competitive pay scale. The actual compensation will be determined based upon experience and other factors permitted by law. The pay range for this position is $37,212 - $49,603.
Merchants Insurance Group Benefits:
Welcoming and positive work environment.
Colleague Appreciation events.
Flexible work arrangements, including flex scheduling and summer hours.
Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office.
Competitive pay scale.
Generous paid time off package.
Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
Outstanding company bonus program.
Tuition Reimbursement.
And many more exciting company benefits!! EOE