Pre-Sales Solutions Engineer

Do you want to join a team working at the cutting edge of engineering sustainability? Here at Monolith, we’re on a mission to empower engineers to use AI to solve the most intractable physics problems like developing next-gen EV batteries that charge faster and last longer. With strong product-market fit, we’ve doubled in size over the last four years, are growing globally, and we have ambitious plans to expand. It’s an exciting time! To drive continued growth, we are recruiting for a Solutions Engineer to join our Pre-Sales Team.

What you’ll be doing:

As a Solutions Engineer at Monolith, you'll be responsible for providing technical expertise and support to clients, collaborating with our sales team to understand customer requirements, and designing customized solutions to meet their needs. You'll conduct product demonstrations, troubleshoot technical issues, and assist with implementation and integration processes. Additionally, you'll work closely with cross-functional teams to drive product enhancements and contribute to the overall success of our platform in the market.

A bit about you:

• You are a highly motivated and organised individual with a keen interest in AI in engineering.
• You enjoy working proactively, collaboratively, to tight timelines, and towards a successful joint outcome
• You enjoy learning new technical skills and acquiring new technical knowledge on a weekly basis.

Bonus:

• Worked in a start-up or have knowledge of working in a start-up environment.
• Experience in the Battery / EV / Energy industry.
• Experience with programming languages (MATLAB, Python, SQL, R, etc.)

Key responsibilities:

• Extracting, understanding, and capturing the technical requirements of our Prospects in their Engineering R&D Use Cases and Workflows.
• Assessing the technical value of an AI solution to the Prospect's business problem, and then communicating that value clearly to commercial and technical stakeholders in the Prospect's organisation.
• Performing Feasibility Assessments of the AI solution and scoping it appropriately for successful completion.
• Learning the current and continually evolving capabilities of the Monolith AI no-code Data Science platform and prototyping custom Prospect AI workflows and AI solutions in it using Prospect data.
• Working collaboratively alongside the Sales team to progress a Deal through the various stages of a Sales cycle, up until the handover of the now Customer account to the internal Implementation team. Maintaining technical ownership of the deal throughout, and proactively contributing to a timely and successful close.
• Coordinating with internal stakeholders from Customer Success, Product, Data Science and Legal around Deals to ensure appropriate technical handovers and touchpoints across the Monolith AI organisations take place.

Required skills and attributes:

• You have a STEM degree or relevant experience
• You are experienced in an Engineering industry or sector
• You have an interest in Data / Data Science / AI / ML / Software Development
• You are passionate about working with prospects in a technical capacity
• You enjoy collaborating with internal and external stakeholders to foster strong relationships.
• You enjoy identifying technical opportunities for prospects to add value to their operations

The Monolith Culture:

Our culture is passionate, engaging and collaborative with a focus on effective execution. We encourage constant learning, new ideas, out of the box thinkers and risk takers that fosters creativity.

At Monolith our values are core to how we do business and embedded in our internal processes so that we’re always reminded what’s important to us and we continue to grow as individuals and as a company.

• Bring yourself to work
• Always be curious and open
• Think like an engineer
• Work smart, not hard
• Be in this together

Our benefits & perks for US employees:

• Health Insurance
• Dental and Vision Insurance
• 401k contributions (Monolith will match 100% of the first 3% of an employee's contributions, and 50% of the next 2% of the employee's contributions)
• 20 days of PTO, plus national holidays

A few things to note:

• We don’t have an end date to apply for this role but we will prioritise early applicants, so if you’re interested then please apply soon.
• Only applicants who have the right to work in the US will be considered.
• This role is full-time but if you need to work part-time, just let us know. We’ll try our best to be as flexible as possible.
• We are not open to working with external recruitment agencies at this time.
• If you don’t quite match everything above but you feel you can succeed in this role then we encourage your application and look forward to hearing from you.