Practice Group Manager (Architecture) - Residential And Hospitality Sector

Company Description
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Job Description
Arcadis is seeking a Living (Hospitality and Residential) Practice Group Manager (PGM) for the Architecture and Urbanism (A&U) division of the Global Business Area Places. The PGM reports to Business Area Director . This position can be located in an A&U office in US East, ideally Miami, DC, NYC, Atlanta, Boston or Raleigh.
As the PGM for Living East, you will profitably grow the respective practice unit presence in line with GAU Division strategy and financial targets, with a focus on operational efficiency and workforce optimization.
Role accountabilities:
Implement the GAU Division strategy:

• Lead ultimate accountability for performance (utilization, billability, contribution, debtors etc), service quality delivery within the Practice Group; develop and oversee the implementation of the strategy to ensure service quality delivery, service excellence and profitable growth within the Practice Group, to support the delivery of the line of business objectives
• Lead, motivate and develop a diverse team of senior specialists by recruiting, setting objectives and reviewing performance to ensure staff are developed, driven and have the necessary skills to deliver the program objectives.
• Develop and implement the business plan and ensure the team understands it, and the role that they play in its achievement, through the development of the appropriate culture and the provision of context and clarity.
• Lead the identification and targeting of clients through the delivery of service excellence to deliver growth in organic revenue in the Practice Group

Build strong relationships and create successful teams

• Develop enduring relationships with clients to understand their business needs and ensure client satisfaction to improve retention and deliver organic revenue growth.
• Coach and mentor studio managers and service managers to ensure all projects are set up for success and appropriate governance is adhered to, with the goal of improved client satisfaction.
• Direct the identification of talent in the Practice Group in both technical capability and sales and promote career development by directing individuals who are identified, to the appropriate development programs.
• Direct decisions on resource utilization within the Practice Group and maintain the integrity of the unit composition and pyramid management structure to enable resource optimization.
• Direct the identification and management of risk in service delivery and ensure compliance with governance processes in the Practice Group to lead to service excellence and client satisfaction.
• Maintain an in-depth and up-to-date understanding of the Practice Group's clients and the market to identify key trends and emerging opportunities.
• Develop relationships throughout Arcadis to foster cooperation and to maximize opportunities to cross-sell within the organization.

Qualifications
Preferred Qualifications:

• Bachelor's degree or post-graduate qualification and/or fellowship in an appropriate professional institution,
• Registered Architect or equivalent preferred,
• Deep expertise in a key service line and sector,
• Substantial experience (18 years or more) in a discipline, including 10+ years' experience in Engineering/Science/Infrastructure consultancy,
• Experience leading and implementing complex business change solutions,
• Experience managing business relationships at executive level,
• Experience managing teams across geographies,
• Significant experience on large-scale/highly complex projects

Additional Information
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging:
As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women's Network, and Diversity & Inclusion Council. We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation.
We request applicants submit a RESUME highlighting relevant work experience; please limit PDF files to 10MB. For design related roles, we also require a portfolio to review. We thank all applicants for their interest. However, only those selected for an interview will be contacted.
As part of Arcadis selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer (as applicable under state law). These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence, drug testing and driver's license record.
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