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Form of workJob Description
General Purpose
The main purpose of the Prep Technician is to assemble new products for the sales floor as well and set up sold equipment for customers. In addition they may also be required to perform repairs on units as well as organizing the yard.
FLSA Status: Non-exempt
Reports to: Power Equipment Service Manager
Duties
- Ensure that customer and co-workers receive an outstanding friendly experience, maintain outstanding standards, have a solid product knowledge and all other components of customer service.
- Assemble, repair or maintain all equipment for customers to their specifications
- Prioritize tasks and stay on schedule with maintenance orders and repairs
- Make sure that all parts are available in order to complete sales orders; contact the Parts department if additional materials are needed
- Keep all areas of the department clean and organized: Benches and service bays
- Make sure tools are in good working condition and report any problems to management
- Test machines once set up or repair is completed to ensure good working condition
- Seek assistance when help is needed in completing a repair job, and assist others in the department when requested.
Physical Requirements
Employee must be physically able to:
- Ability to operate and use all equipment and tools necessary in the department
- Ability to move or handle merchandise generally weighing 50-75 pounds
- Bend, squat, stretch, climb and lift
- Ability to quickly make coordinated hand and finger movements to grasp, manipulate, or assemble objects
Qualifications
- Ability to prioritize tasks and manage one’s time
- The ability to read and understand information presented in writing
- Ability to use critical thinking to solve problems, handle conflicts and serve the customer
- Ability to work overtime as needed
- Ability to work in all weather conditions
Disclaimer
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.
