Job Summary:
We are seeking a highly motivated and customer-oriented individual with retail and shipping experience to join our team.
-Qualifications:
- Previous experience at Postal Annex or UPS store is preferred
- Excellent verbal and written communication skills in English and Spanish preferred
- Notary Public license preferred
- Customer service experience
- Strong problem-solving skills and ability to handle difficult situations with patience and empathy
Duties:
- Great Customer Service.
- Standing and walking the store for extended periods of time.
- Lifting boxes.
- Stocking and inventory.
- Putting away mail.
- Use of computers, copier machines, and multiple printers.
- Taking passport photos.
- Notary service.
- Live scans
- Problem-solving.
- Greet and assist customers in a friendly and professional manner
- Provide efficient and accurate notary services according to state laws and regulations
- Answer phone calls and respond to customer inquiries in a timely manner
- Process shipments, including packaging, labeling, and tracking
- Ring up sales transactions and handle cash payments
- Maintain a clean and organized store environment
- Collaborate with team members to ensure smooth operations and customer satisfaction
- Complete administrative tasks such as filing, data entry, and inventory management
- Uphold company policies and procedures to ensure compliance and customer security
- Other duties as assigned by the store owner or supervisor
Benefits:
-Employee discount
- Notary & Live scan commission
- Closed Sundays
-Flexible schedule
If you are a dedicated individual with exceptional Customer Service skills and a passion for helping others, we encourage you to apply for the position of Customer Service Representative. Join our team and be part of a company that values its employees and strives for excellence in customer satisfaction.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
- 1 year
- Under 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- In-person
Work Location: In person