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SalaryIf you are dynamic, results and quality customer service oriented, this position is for you. As a Port Operations Agent, you will be attending to cruise ship’s operational and administrative needs. Based in San Pedro, CA.
ABOUT THE JOB
- Make arrangements for all the services associated with each vessel call including but not limited to pilots, stevedores, clearance with government officials, and provisioning.
- Day of ship day attendance, either Friday or Mondays from 0600-1600hrs.
- Manage the vessel operations for the port call and resolve daily incidences.
- Organize transportation and hotels for crew members.
- On-call duties as assigned.
- Reply and attend to all communication received from the ship and vendors relating to the ship calls.
- Job can be partially remote once determined by your manager.
ABOUT YOU
- Excellent communication skills.
- Problem solving and analytical skills.
- Able to work independently and stay on task with little oversight.
- Good office administration and organizational skills with an attention to detail.
- Strong knowledge of Microsoft Office programs, especially Outlook.
- Heavy customer service background.
- Must have reliable transportation.
- Ability to lift 50lbs
- Ability to obtain a TWIC card for pier access: https://www.tsa.gov/twic
ABOUT OUR OFFER
- Competitive hourly salary. Estimate of 20 hours per week
- 401K Retirement Plan with company match
- Career Progression opportunities
Intercruises Port Operations- A TUI Musement Company, for a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. Intercruises Port Operations is an Equal Opportunity Employer.
