The SHOW comes alive at MGM Resorts International
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
As a Pool Supervisor, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Supervise the daily operations of the pool, including monitoring/meeting safety standards, service delivery, cleanliness, ambiance, work with supporting departments and meet maintenance needs
- Responsible for the hiring, coaching, issuing discipline, training, and accountability of all employees in the operation to include supporting departments
- Respond to and assist with incidents/accidents and involve security for support and completing applicable reporting; ensure departmental compliance regarding company, state/local and Health District polices, inventory control, loss prevention, Risk Management and security
- Ensure timely and professional resolution to guest and employee related challenges and/or concerns
- Participate in ongoing training, communicate company policies and objectives and support their implementation
- Ensure employee satisfaction through recognition, career development, and organizational teamwork to uphold positive morale
- Maintain efficient staffing and supply levels needed to provide superior service and maximize revenue opportunities
- Implement and maintain Continuous Improvement initiatives to drive efficiency and growth
MINIMUM REQUIREMENTS:
- High school diploma or equivalent
- Two (2) years of related experience
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
Ability to Relocate:
- Las Vegas, NV 89109: Relocate before starting work (Required)
Work Location: In person