Pool Service & Repair Technician

Benefits/Perks

• Tools of Trade and training will be provided
• Use of company vehicle
• Competitive compensation
• Career progression opportunities
• Enjoy working outdoors!
• PTO
• Medical Insurance
• 401(k)

Company Overview
Why you will love being part of the Poolwerx Team
Not only is your 'office' in the sunshine by sparkling pools all day, but Poolwerx is a brand that cares about its people. With values such as 'People first, always' and 'Do the right thing', we are committed to the wellbeing of our team members.
We place great emphasis on staff development and understand the importance of ensuring our people have the opportunity for a long-term career through continuous growth and up-skilling.
If you're looking for a company that can navigate the challenges of 2023, offer you stability, flexibility, and career opportunities, look no further!
Job Summary
The Service & Repair Technician will provide professional and technical services to our valued clients, problem-solving and ensuring consistent client satisfaction.
Responsibilities

• Provide a reliable, efficient, and professional service to clients and client follow-up.
• Troubleshoot and repair pool equipment such as pumps, heaters, controllers, and filters.
• Perform all needed repairs and/or installations professionally and safely, in line with manufacturer recommendations and all applicable codes.
• Maintain accurate and current technical information and skills
• Maintain a clean and safe vehicle environment, including vehicle presentation, adhering to OSHA policies & procedures.
• Maintain and service the motor vehicle and pool care care equipment. Report vehicle maintenance needed.
• Communicate repair needs with clients and service department
• Ensure your vehicle is adequately stocked with products and tools to perform repairs and installations
• Record all materials and products used on-site for invoicing purposes.
• Identify poolside opportunities for upselling/sales opportunities
• Adhere to all safety protocols and procedures and report any unsafe conditions.
• Attend all training sessions, staff meetings and activities as requested to remain up to date on all innovations in the business so that the service provided is always "best practice".
• Maintain positive, honest, open, and effective communications, relationships and morale at all levels in the business.
• Perform other duties as required by manager

Qualifications

• High school diploma or equivalent
• Certified Pool Operator (CPO)certification, or willingness to obtain certification if requested.
• Good communication skills
• Current Driver's License & good driving record
• Willing to submit to background check & drug testing
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
• Ability to spend most of working time standing, walking, and moving around
• Able to push, pull, and lift 50 lbs.
• Excellent interpersonal and customer service skills
• Sales and marketing awareness and skills
• Basic level calculation skills.
• Ability to work independently and as part of a team
• Excellent organizational skills, including time management
• Computer and smart phone skills
• Excellent problem-solving skills ability
• Ability to work extended hours as needed.
• Self motivated
• Reliable
• Good attendance record
• Low callback rate

Compensation: $25.00 - $30.00 per hour
Founded in 1992, Poolwerx is one of the world's largest pool supply, service, and repair providers. Our United States operations are headquartered in our 10,000 square foot, state-of-the-art training facility and support center in Dallas, TX. We currently operate over 30 retail stores and over 190 service vans across eight states in the U.S.
Our clients don't just value clear water, they value clean, healthy water. We pride ourselves on our expertise and always strive to give our clients the best and safest swimming conditions.
Working with us boils down to embracing our values. At Poolwerx, our values are in our DNA. They are implanted in every fiber of our brand and our employees. They're the behaviors we see as most important when we interact with our Franchise Partners, suppliers, and clients. This is what we stand for and what we want to be known for.
If you align with these values, we want you on our team. We're always hiring, and we think Poolwerx is an awesome place to work. If you'd like to become part of our extended family, we'd love to hear from you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Poolwerx Corporate.