Pool Server

Pool Server:

· Maintain a friendly, cheerful and courteous demeanor at all times while providing personalized service to guests

· Ensure guests are enjoying their meals (ensuring to communicate with guests multiple times throughout their interaction, just to ensure comfort and enjoyment) and take action to correct any problems

· Control the flow of orders to the kitchen and bar/maintain full communication with food runner/expo and kitchen

· Maintain full knowledge of the menu, answer menu questions deftly and accurately, and make proactive recommendations based on guest preferences (food and drink)

· Course and fire food items appropriately, based on guest preference and kitchen needs

· Upsell food and drink items to ensure highest price items, sides, specials, desserts, etc are being proactively offered and sales quotas are being met

· Maintain aesthetic and cleanliness of the pool, kitchen, bar, and restaurant, including but not limited to bussing and re-setting tables, sweeping floors, wiping/sanitizing surfaces (tables, chairs, and bar), maintaining an orderly side station, keeping extraneous items off guest tables, bar, and server stations, and mentioning any damage to furniture/fixtures to supervisor

· Comply with food safety, security, and other procedures and policies as set out by local/national government officials and the hotel/restaurant

· Precisely and quickly tally and collect guest payments, including accurate cash handling when applicable, and properly utilize POS to close payments correctly

· Comply with the hotel’s tipping guidelines, or ensure supervisor is aware of and approves any adjustments to tip out

· Perform side work and end-of-shift closeout tasks, including but not limited to polishing silverware, glassware, and/or china, folding/rolling napkins, cleaning of the pool or kitchen, and assisting with other duties as assigned

· Maintain high level knowledge of the hotel/restaurant/chef including information on interior design, rooms, policies, hours of operation, and history

· Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel

· Perform other duties as assigned, requested or deemed necessary by management

Job Types: Full-time, Part-time

Pay: $17.32 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Restaurant type:

• Upscale casual restaurant

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Experience:

• Restaurant experience: 3 years (Preferred)

Work Location: In person