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Form of workSalary: $21.03 - $33.64 Hourly
Location : Stuart
Job Type: Full-Time
Job Number: R00075
Department: Police
Opening Date: 01/05/2024
FLSA: Non-Exempt
Position Summary
Under general supervision of the Police Dispatch Supervisor, is responsible for receiving information from the public, both emergency and non-emergency and relaying that information to the correct individuals, according to policy, procedures, and the rules and regulations in Florida Crime Information Center (FCIC) / National Crime Information Center (NCIC) as well as established departmental policies, procedures, and guidelines. Incumbent must be able to perform many tasks simultaneously, such as listening to the radios, entering information into the computer system and answering phone lines. The incumbent must be able to act without close supervision and must be able to exercise independent judgment. Incumbent in this class is required to work on a shift schedule, holidays, weekends, and overtime as necessary. Work is reviewed through observation, conferences, and review of daily written reports for results obtained and adherence to established policies and procedures.
Examples of Essential Functions
1. Answers emergency and non-emergency calls for service and dispatches officers to calls; answers non-emergency phone requests for referrals/information; answers radio transmissions and responds accordingly.
2. Logs radio transmissions into CAD; inputs call information into CAD.
3. Searches for and retrieves information from in-house and remote databases; runs FCIC/NCIC computer checks; teletypes other agencies for information and confirmations.
4. Calls outside agencies as needed, such as taxis, tow trucks, ambulance, and fire department to notify of pending situations that require their assistance.
5. Prepares, summarizes, and analyzes a variety of reports; makes copies of Bolos or update information for officers.
6. Responds to walk-in citizens; monitors equipment for malfunctions; takes messages for officers.
7. Maintains track of all officers on duty.
8. Supplies telephone directory service assistance for law enforcement and community services to department members and the public.
9. Inputs and removes required information into/from the FCIC/NCIC computer.
10. Responds to inquiries for information and confirmations from other agencies via the Teletype and/or telephone.
NOTE: The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Minimum Qualifications
Must be 18 years of age with High School Diploma or equivalent. Basic typing and computer skills required. FCIC / NCIC Certification preferred. Must have a valid FL Driver License. Must meet current state training requirements to obtain/maintain FCIC/NCIC certification. Passing score on the current computer-based dispatch skills test. When mandated by the State of Florida, must be state certified or successfully complete and pass state certification within 6 months.
Supplemental Information
Please review the full job description for this position by clicking on the Menu option in the upper left, and then select Class Specifications. This is an important step in reviewing the KSA's and Physical, Environmental, and Sensory Requirements.
This position is considered "Mission Critical" (aka "Essential") and is required to report to duty before, during, and immediately after a civil emergency.
The City of Stuart is a tobacco-free/vaping-free workplace. All applicants must attest that they have not used tobacco or nicotine products for the preceding 3-month period from the date of application. Candidates chosen for positions with the City of Stuart must undergo pre-employment screening to include verification of their non-use of tobacco or nicotine products in order to be considered for employment.
The City of Stuart is An Equal Opportunity Employer ADA/VP/DFWP/TFWP
An employer's benefits package is like a second paycheck...and the City's programming is of note. Most benefits take effect the first of the month following the first 60 days of employment, with some taking effect immediately (deferred compensation, FRS, etc.).
The City is pleased to offer:
To learn more about our well-rounded benefits programming, visit our website:
Location : Stuart
Job Type: Full-Time
Job Number: R00075
Department: Police
Opening Date: 01/05/2024
FLSA: Non-Exempt
Position Summary
Under general supervision of the Police Dispatch Supervisor, is responsible for receiving information from the public, both emergency and non-emergency and relaying that information to the correct individuals, according to policy, procedures, and the rules and regulations in Florida Crime Information Center (FCIC) / National Crime Information Center (NCIC) as well as established departmental policies, procedures, and guidelines. Incumbent must be able to perform many tasks simultaneously, such as listening to the radios, entering information into the computer system and answering phone lines. The incumbent must be able to act without close supervision and must be able to exercise independent judgment. Incumbent in this class is required to work on a shift schedule, holidays, weekends, and overtime as necessary. Work is reviewed through observation, conferences, and review of daily written reports for results obtained and adherence to established policies and procedures.
Examples of Essential Functions
1. Answers emergency and non-emergency calls for service and dispatches officers to calls; answers non-emergency phone requests for referrals/information; answers radio transmissions and responds accordingly.
2. Logs radio transmissions into CAD; inputs call information into CAD.
3. Searches for and retrieves information from in-house and remote databases; runs FCIC/NCIC computer checks; teletypes other agencies for information and confirmations.
4. Calls outside agencies as needed, such as taxis, tow trucks, ambulance, and fire department to notify of pending situations that require their assistance.
5. Prepares, summarizes, and analyzes a variety of reports; makes copies of Bolos or update information for officers.
6. Responds to walk-in citizens; monitors equipment for malfunctions; takes messages for officers.
7. Maintains track of all officers on duty.
8. Supplies telephone directory service assistance for law enforcement and community services to department members and the public.
9. Inputs and removes required information into/from the FCIC/NCIC computer.
10. Responds to inquiries for information and confirmations from other agencies via the Teletype and/or telephone.
NOTE: The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Minimum Qualifications
Must be 18 years of age with High School Diploma or equivalent. Basic typing and computer skills required. FCIC / NCIC Certification preferred. Must have a valid FL Driver License. Must meet current state training requirements to obtain/maintain FCIC/NCIC certification. Passing score on the current computer-based dispatch skills test. When mandated by the State of Florida, must be state certified or successfully complete and pass state certification within 6 months.
Supplemental Information
Please review the full job description for this position by clicking on the Menu option in the upper left, and then select Class Specifications. This is an important step in reviewing the KSA's and Physical, Environmental, and Sensory Requirements.
This position is considered "Mission Critical" (aka "Essential") and is required to report to duty before, during, and immediately after a civil emergency.
The City of Stuart is a tobacco-free/vaping-free workplace. All applicants must attest that they have not used tobacco or nicotine products for the preceding 3-month period from the date of application. Candidates chosen for positions with the City of Stuart must undergo pre-employment screening to include verification of their non-use of tobacco or nicotine products in order to be considered for employment.
The City of Stuart is An Equal Opportunity Employer ADA/VP/DFWP/TFWP
An employer's benefits package is like a second paycheck...and the City's programming is of note. Most benefits take effect the first of the month following the first 60 days of employment, with some taking effect immediately (deferred compensation, FRS, etc.).
The City is pleased to offer:
- Medical and Dental Insurance (two medical programs and two dental programs are offered to meet your needs) - 4 tiers of coverage to choose from
- Telehealth services and prescription mail-order program
- A robust Employee Assistance Program (EAP) offering 24/7 assistance and support (this benefit is provided to full-time and part-time employees)
- An Employee Health Center (EHC) - a benefit provided at no cost to employees and dependents on the City's health insurance
- Vision Insurance - 4 tiers of coverage to choose from
- Life Insurance, Supplemental Life Insurance, and Dependent Life Insurance
- Deferred compensation through MissionSquare Retirement - several options to choose from
- Retirement benefits through the Florida Retirement System (FRS) - the City and employee share in the contributions
- Supplemental insurance offerings including AFLAC, Liberty Mutual, US Legal, Pet Benefit Solutions and Nationwide Pet Insurance
- Flexible Spending Account and Dependent Care Account
- Long Term Disability Insurance and Short Term Disability Insurance
- Tuition Reimbursement - up to 18 credits per fiscal year with no $ limit (budget dependent; evaluated every year)
- Tuition Deferral agreements with several universities - partners with tuition reimbursement program
- Comprehensive Wellness Programming that encourages physical, emotional, nutritional, and overall wellbeing
To learn more about our well-rounded benefits programming, visit our website:
