Point Of Sale Support Analyst - Seattle Mariners

Job Listing: Point of Sale Support Analyst

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an Point of Sale Support Analystfor T-Mobile Park, home of the Seattle Mariners.

Since the Inaugural Game on July 15, 1999, T-Mobile Park has gained a reputation locally, regionally and nationally as a terrific setting for baseball and a great place for baseball fans. Sweeping views of Seattle's downtown skyline, breathtaking sunsets over Puget Sound, combined with excellent views of game action from all angles give fans at T-Mobile Park an experience unequalled in Major League Baseball.

Principal Function:

The Point of Sale Support Analyst will oversee Point of Sales systems and local area network operations for all food and merchandise concession outlets for their assigned unit, which it typically a larger convention center or stadium. Under the leadership of the Corporate IT Department, and in collaboration with stadium facilities management, the Point of Sale Support Analyst will execute fan experiences that exceed guest expectations and maximize revenue by effectively performing services to maintain network operations, POS systems and infrastructure.

During the sporting season and when events take place, the Point of Sale Support Analyst will plan and prepare in advance according to anticipated needs and will provide hands-on management and oversight during events to ensure network and other systems operations run smoothly. Their highest priorities will be to ensure proper, on-going functioning of critical systems and to ensure that standards for network security, quality, service, timeliness, safety and organizational and regulatory compliance are met.

Essential Responsibilities:

• Maximize Sodexo Live!'s revenue and operational excellence through execution of systems and policies related to administrative operations.
• Contribute to goal of making Sodexo Live! #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.

Qualifications/Skills Required:

• Bachelors degree in computer science and/or appropriate combination of education and experience to support on-the-job effectiveness.
• A minimum of 3 years of previous IT leadership experience within a diverse operational environment, to include focus on exceptional client and customer service.
• Exceptional working knowledge of IP networking, basic routing, TCP ports and network services with ability to troubleshoot basic connectivity issues including issues with cabling and wireless access.
• Knowledge of NCR POS systems and Attendance Enterprise time and attendance systems is a huge plus.
• Venue catering/concessions and sports/entertainment experience and multi-site experience strongly preferred, as this position will have responsibility over multiple stands and locations.
• Display a proper business friendly demeanor with technical personnel and non-technical users, especially during high stress situations.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
• Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays.
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
• Self starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
• Ability to communicate effectively both orally and in writing.
• Initiative in identifying and resolving problems timely and effectively.

Other Requirements:

• Requires lifting up to 50 pounds on a regular and continuing basis. Must be able to work in extremes of cold and heat.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.