Plumbing Supply - Counter Associate

Description
JOB TITLE: Counter Sales AssociatePAY RANGE: $18.29- $27.62
Hours: Monday-Friday 8:00 AM -5:00 PM (subject to overtime)
This position will remain open until 2/28/2024, or until the position is filled, whichever is later.
Short Summary:
We are seeking a full-time Counter Sales Associate for our Denver location. Qualified candidates will have plumbing knowledge and/or experience as a plumber and strong customer service skills. This position uses their product knowledge on plumbing and heating products to ensure that customers (both contractors and homeowners) have everything they need for the job. This is a fast-paced role where you will discuss customer needs, take orders, and retrieve parts for customers. We are seeking a dedicated individual who is passionate about working as a team to provide excellent customer service. You will be responsible for analyzing customer requests, providing product advise, and creating counter sales orders with the highest level of customer service while actively seeking to improve processes, increase efficiency, and maintain a safe working environment
Culture fit is extremely important to us. Here are some things that make you a good fit for Rampart:

• You are motivated by and believe in serving others; you put yourself in our customer's place to understand their needs, challenges, and better ways to serve them.
• You are a team player; willing to go above and beyond to help fellow employees.
• You believe that people (both customers and employees) are the foundation of our business. The way we treat people is integral to our success.
• You want to work for a company who prioritizes giving back to the community.

Benefits, perks, and unique ways we support our employee's well-being:

• Competitive pay and comprehensive benefits package, including Medical, Dental, and Vision benefits to full-time employees
• Options for different medical plans to fit various needs, including a premium plan and a low-cost high deductible plan with HSA
• 401k with company match
• Discretionary profit sharing
• Company paid long-term disability plan and company-paid life insurance
• Paid Time Off, company awards, and wellness program that includes a gym reimbursement
• Uniform reimbursements for Warehouse and Driver positions, and a clothing allowance for exclusive, Rampart-branded clothing each year
• Employee Assistance Program (EAP)

Responsibilities & Duties:
Primary:

• Promptly and professionally process counter orders by:
  • Providing product knowledge and technical advice on the appropriate application of products and solutions
  • Writing orders then prepare order for customer by picking and shipping product
  • Collect payment by either charging the customer's account or directing customer to cashier
  • Coordinating product delivery if requested by customer
• Operate in accordance with Rampart's established systems, policies and procedures
• Ensure a safe and clean work environment by ensuring compliance with Rampart's safety program and instilling a culture of safety awareness through modeling and education

As Required:

• Troubleshoot issues and communicate discrepancies to inventory control
• Courteously handle customer returns
• Provide charge account setup documentation to customers
• Maintain currency on product and technical knowledge as well as current construction trends
• Additional duties as assigned by Supervisor

Education, Skills, Training, & Experience Requirements:

• High School diploma or equivalent
• Plumbing product knowledge
• Customer service skills

Physical Requirements:

• Continuously (67-100% of the day) will be required to talk, repetitively use hands, arms, and legs, stand, walk, grasp, and lift 10lbs or less
• Frequently (34-66% of the day) will be required to bend over, reach overhead, crouch, kneel, push or pull, carry or move 10lbs or less, and carry, move, or lift 11-75lbs
• Occasionally (1-33% of the day) will be required to sit, crawl, balance, climb and carry, move, or lift 76-100+ lbs

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Cregger Company dba Rampart Supply is a service, quality, and employee-oriented organization that is in the plumbing and heating wholesale business. We promote a safe and drug free workplace. Are you looking for a challenging career with a team that truly cares about its customers, employees, and community? Come and be a part of a family-owned business that has been around for more than 50 years where you're more than just a number.
Learn more about what it's like to work at Rampart online at www.rampartsupply.com/careers and check out our social media at any of the options below:
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All qualified applicant will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, gender expression as well as any other characteristic protected by federal, state and local law