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Form of workJob Description
What's in it for you?
At Howe, we make sure to set up every team member for success in their career. From tools, licensing and certifications, to continuing education opportunities, we provide all the expected benefits with the addition of one thing -- GROWTH, plain and simple. "Howe" would you like the opportunity to grow with a 4th generation family-owned company that is truly leading the way in the industry? If you're not familiar with the benefits that are being offered, here's what to expect from us:
- Company culture built around our core values – Integrity, Quality, Service, Teamwork
- Tool kits provided by the company
- Discounts on work boots
- Profit-sharing programs for all employees (including apprentices!)
- Well maintained fleet of company vehicles
- Leading technology and equipment
- On-the-job training and continuing education
- Health insurance including HSA with company match
- 401k Plan with generous match
- Dental, Vision, Short Term Disability, & Life Insurance
- PTO accrual starting on day one
Compensation:
- $25.00-38.50 per hour depending on experience & qualifications.
- Additional profit-sharing incentives.
- $2,500 cordless tool kit.
- $400 outerwear allowance.
How you'll contribute to the team:
This team member will perform dispatched service calls to troubleshoot, repair/replace, fabricate, and install new/repaired plumbing equipment and piping systems for residential and/or commercial customers. This person will work autonomously with direction of tasks from Service Support Team and the Service Manager. Troubleshoot, repair, replace, fabricate, and install new/repaired plumbing equipment and piping systems for residential and commercial service calls
- Troubleshoot/identify/resolve plumbing issues and maintenance on all brands of equipment and various complex plumbing systems.
- Maintain and drive service truck in a safe manner.
- Communicate location and progress with Service Support Team and Service Manager.
- Complete necessary paperwork for each job using company provided technology.
- Develop and follow work instructions with the ability to follow up on transactions.
- Stock and inventory service van with necessary material to make repairs.
- Keep area/vehicle/tools clean and organized clean and in good working order.
- Promote company services with passion.
- Heavy lifting, carrying, and operation of tools and equipment.
- Strong desire to improve yourself and the service team by encouraging safety, teamwork, and cooperation.
- Other duties as assigned.
What you'll bring to the table:
- Strong interpersonal and communication skills. Ability to interact professionally with clients and provide excellent customer service.
- Proficient in diagnosing and repairing a wide range of plumbing issues. Experience with various tools and equipment used in plumbing work.
- Demonstrated ability to analyze problems and develop effective solutions. Strong troubleshooting skills.
- Professional appearance at all times.
- Must provide own hand tools cordless tools and test instruments provided for you.
- Valid driver's license and good driving record.
How you'll qualify:
- High School Diploma or GED equivalent
- Knowledge of boiler control and operation a plus
- Some vocational or community college with related coursework or equivalent experience, preferred.
- 5+ years' experience in Plumbing Service trade preferred
- Must possess and maintain current South Dakota and Sioux Falls Journeyman plumbing licenses, or ability to obtain them after hire.
What to expect in the field:
- Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas.
- Must be able to lift and carry up to 50lbs and push and/or pull 50lb loads at a time.
- Must be able to work in all weather conditions.
- Must be able to work at height, on ladders or lifts, for long periods.
- Frequent use of hand tools, forceful grip
- Must maintain mental clarity in diverse customer and technical situations.
Howe, Inc. is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, protected veteran status, or disability status.
