Placement Specialist

The Lorain Metropolitan Housing Authority offers an exceptional benefits package for fulltime employees that includes medical, dental, vision and life insurance; Retirement plan through OPERS and 457 compensation plan; 10 days of vacation that begins on your date of hire; 15 sick days, 15 paid holidays, 2 personal days and a self-care day. Join an organization where our employees are passionate about making a difference in the lives of our residents and clients. We are an agency that is a great place to work with a team-oriented atmosphere.

The Placement Specialist is to provide administrative support to the Placement Supervisor in the processing of applicants for placement in low income housing as per local and state laws and HUD regulations relating to admissions, eligibility, and continued participations of the LMHA-provided housing programs.

• Interview applicants, review application for completeness, ensure all required HUD forms are signed
• Assists in the compilation and typing of correspondence and forms necessary to complete the application through leasing process
• Processes files and follows up as necessary to ensure accuracy and completeness of records in a timely fashion in accordance with Housing and Urban Development regulations
• Enters applicants into and maintains the waiting list database
• Sends appointment letters and prepares files for new applicant HCVP orientation
• Prepare applicant files for background check, including calculating estimated rent portion
• Assists with offering units and preparation of vacancy reports
• Responds to public inquiries regarding LMHA-provided housing programs
• Assist in the creation of marketing materials and participates in community outreach events
• Processes incoming and outgoing mail
• Performs other related duties as required

Requirements:
High school diploma or GED plus two (2) years of administrative or customer service experience or related experience required.

Must be able to speak, read, write and translate Spanish and English fluently dependent upon position assignment. Must be proficient in the use of Microsoft Office software, e.g. Word and Excel.

Customer Service and Rent Calculation training are preferred. Must complete Public Housing and Housing Choice Voucher Program rent calculation certification within twelve (12) months of hire.

Proof of Covid-19 Vaccination is required.

EQUAL EMPLOYMENT OPPORTUNITY AUTHORITY

Job Type: Full-time

Pay: From $19.95 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Administrative/Customer Service: 2 years (Required)

Work Location: In person