Address
Form of workPrimary City/State:
Page, Arizona
Department Name:
Page PCP RHC
Work Shift:
Day
Job Category:
Clinical Care
Find your path in health care. Banner Health is committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek out professionals who embrace change and who possess the passion and skills to make it happen. Apply today.
Banner Health has been recognized by Becker's Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek's list of America's Greatest Workplaces 2023 for Diversity.
Page offers spectacular red buttes and mesas set against cobalt skies, capped by miles of blue shoreline on Lake Powell. Cruise the clear blue-green waters on a panoramic boat tour, or rent water skis, or kayaks. Visit top-rated attractions like Horseshoe Bend, Antelope Canyon or the Navajo slot canyons. Play golf or enjoy nighttime entertainment great food, dancing, live music, and more!
Page Hospital emphasizes a uniquely holistic approach to recovery. The care provided to each patient goes beyond physical needs, caring for the person's spiritual and emotional well-being in an environment uniquely designed for healing.
Looking to get your foot in the door with Banner Health, our Physician Practice Patient Assistant could be the opportunity you are looking for. This full-time position services as the liaison for our Medical Assistants by answering phones, greeting at the front desk and communicating with the team, patients and providers. Taking vitals, prepping patient charts and rooming patients is a huge part of this job Monday - Thursday.
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.
Find your path in health care. At Banner Health, caring for people is at the core of all we do. We are committed to diversity, equity and inclusion. If that sounds like something, you want to be a part of - apply today!
Should you have any questions, please contact Mia Frahry at Mia.Frahry@bannerhealth.com or call (602) 747.2595.
POSITION SUMMARY
This position provides a variety of administrative and clinical support functions which contribute to the overall efficient operation of the clinic and serves as part of the care team. Responsible for performing duties that are taught with onsite education and training. Provides outstanding customer service and ensures a smooth patient flow process by providing services in admissions, scheduling patients, paperwork completion, and communication between providers and other clinical support staff.
CORE FUNCTIONS
1. Collects patient data in the intake process, escorts patients back to the patient exam rooms, takes vitals. and documents all interactions according to policy. Communicates and reports condition of patient which may be indicative of change in the patient's condition to the provider and ensures findings are accurately documented in the medical record.
2. Assists patients and their families with completing documents and initiates interpreter services for those with communication barriers. Uses discretion and is attentive to issues of HIPAA. Processes patient specific documents according to HIMS guidelines including identifying and placing manual barcodes on documents. Follows guidelines to assist with preparing medical records for the next day.
3. Maintains a clean, orderly, and well-stocked environment in accordance with infection prevention standards. May assist in room set-up and tray set-up dependent on specialty and needs of the department and under the direct supervision of a licensed professional.
4. Receives incoming calls from both internal and external lines, documents messages and routes to appropriate clinical staff, transferring calls when necessary. Provides support to include, pick-up/prioritizing/distributing mail, completing purchase requests, ordering supplies/forms, maintaining and re-stocking lobbies.
5. Ensures documentation in medical records are complete. Assists in facilitating requests for patient medical records from hospitals, practice offices and other ancillary. Follows guidelines and assists in developing procedures to ensure that medical records are in compliance with all state and federal laws.
6. Optimizes patient flow by using effective customer service communication skills utilizing kindness, tact and courtesy to ensure positive patient response to service. Demonstrates proactive interpersonal communications skills when relating to internal and external customers. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Current BLS certification is required.
Requires skills and abilities typically attained with 6 months of healthcare experience. Must possess excellent organizational skills, as well as effective human relations and communication skills. Computer literacy and keyboarding skills required.
PREFERRED QUALIFICATIONS
Working knowledge of medical terminology preferred.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
Page, Arizona
Department Name:
Page PCP RHC
Work Shift:
Day
Job Category:
Clinical Care
Find your path in health care. Banner Health is committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek out professionals who embrace change and who possess the passion and skills to make it happen. Apply today.
Banner Health has been recognized by Becker's Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek's list of America's Greatest Workplaces 2023 for Diversity.
Page offers spectacular red buttes and mesas set against cobalt skies, capped by miles of blue shoreline on Lake Powell. Cruise the clear blue-green waters on a panoramic boat tour, or rent water skis, or kayaks. Visit top-rated attractions like Horseshoe Bend, Antelope Canyon or the Navajo slot canyons. Play golf or enjoy nighttime entertainment great food, dancing, live music, and more!
Page Hospital emphasizes a uniquely holistic approach to recovery. The care provided to each patient goes beyond physical needs, caring for the person's spiritual and emotional well-being in an environment uniquely designed for healing.
Looking to get your foot in the door with Banner Health, our Physician Practice Patient Assistant could be the opportunity you are looking for. This full-time position services as the liaison for our Medical Assistants by answering phones, greeting at the front desk and communicating with the team, patients and providers. Taking vitals, prepping patient charts and rooming patients is a huge part of this job Monday - Thursday.
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.
Find your path in health care. At Banner Health, caring for people is at the core of all we do. We are committed to diversity, equity and inclusion. If that sounds like something, you want to be a part of - apply today!
Should you have any questions, please contact Mia Frahry at Mia.Frahry@bannerhealth.com or call (602) 747.2595.
POSITION SUMMARY
This position provides a variety of administrative and clinical support functions which contribute to the overall efficient operation of the clinic and serves as part of the care team. Responsible for performing duties that are taught with onsite education and training. Provides outstanding customer service and ensures a smooth patient flow process by providing services in admissions, scheduling patients, paperwork completion, and communication between providers and other clinical support staff.
CORE FUNCTIONS
1. Collects patient data in the intake process, escorts patients back to the patient exam rooms, takes vitals. and documents all interactions according to policy. Communicates and reports condition of patient which may be indicative of change in the patient's condition to the provider and ensures findings are accurately documented in the medical record.
2. Assists patients and their families with completing documents and initiates interpreter services for those with communication barriers. Uses discretion and is attentive to issues of HIPAA. Processes patient specific documents according to HIMS guidelines including identifying and placing manual barcodes on documents. Follows guidelines to assist with preparing medical records for the next day.
3. Maintains a clean, orderly, and well-stocked environment in accordance with infection prevention standards. May assist in room set-up and tray set-up dependent on specialty and needs of the department and under the direct supervision of a licensed professional.
4. Receives incoming calls from both internal and external lines, documents messages and routes to appropriate clinical staff, transferring calls when necessary. Provides support to include, pick-up/prioritizing/distributing mail, completing purchase requests, ordering supplies/forms, maintaining and re-stocking lobbies.
5. Ensures documentation in medical records are complete. Assists in facilitating requests for patient medical records from hospitals, practice offices and other ancillary. Follows guidelines and assists in developing procedures to ensure that medical records are in compliance with all state and federal laws.
6. Optimizes patient flow by using effective customer service communication skills utilizing kindness, tact and courtesy to ensure positive patient response to service. Demonstrates proactive interpersonal communications skills when relating to internal and external customers. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Current BLS certification is required.
Requires skills and abilities typically attained with 6 months of healthcare experience. Must possess excellent organizational skills, as well as effective human relations and communication skills. Computer literacy and keyboarding skills required.
PREFERRED QUALIFICATIONS
Working knowledge of medical terminology preferred.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
