Job Description
Job Title: Physician Navigator
Location: Greenwood Village, Colorado (Denver)
Salary: $57,000/year
Job Type: Full-Time
Job Schedule: 8a to 6p weekdays, generally
Benefits: Medical, Dental, Vision Work Settings: Office, Start-up (Not a remote position)
Company Overview:
Posterity Health focuses exclusively on evaluating and treating individuals for Male Fertility success. We enable couples having trouble conceiving to proactively assess and treat male factor conditions. We have assembled a team of national experts to support men from initial conception planning to life impacting decisions.
Today 1 in 8 couples has trouble conceiving and in more than 50% of the cases a male factor is involved. Male fertility issues frequently go undiagnosed and untreated. Just as all women are treated by physicians with specialized gynecologic training and expertise, we believe men deserve treatment from male fertility specialists. Our goal is to proactively work with men to facilitate the birth of a healthy child as easily and inexpensively as possible!
Posterity Health offers male fertility expertise through a combination of virtual visits, at home diagnostics, and in-person consults. We partner with Fertility Centers, OB/GYNS and Primary Care Providers to unify the experts. Perhaps you are a passionate expert to help us achieve this important mission.
Be the very best first impression of Posterity Health!
Experience rapid professional growth and make an impact on a fast-moving health tech team.
Qualifiers:
- Bachelor’s degree and track record of academic excellence
- Excellent oral and written communication skills
- Strong emotional intelligence
- Agile and even tempered in face changing daily demands
- Demonstrated client care/service presence
- Strong affinity for respect, inclusion, integrity, team, and excellence
Key Skills:
- Customer service
- Customer communication, scheduling, case management and coordination (detail oriented)
- Client & Partnership management and impact
Responsibilities:
- Be the point person and subject matter expert for helping patients and key channel partners understand the Posterity health service offering, value proposition and best next steps
- Establish rapport with key channel partner and fertility center staff members
- Work closely with our MDs to manage their schedules and get patients cared for quickly
- Work with your region's care team on schedule coordination
- Manage patient escalations
- Provide ongoing feedback to manager regarding training needs, revenue enhancement, client experience, clinician performance and process improvement.
- Be accountable to daily responsibilities and checklists as appropriate