Phone Repair Technician

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE Phone Repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as support the Phone Repair function within Batteries Plus at our Maricopa, AZ location. This position will pay $14.00 - $16.00 per hour, plus bonuses.

Phone Repair Technician Duties:

• Repair cell phones, tablets, light fixtures and other devices as needed
• Receive, pack and ship these devices
• Develop written procedures and technical videos for common Phone Repair activities
• Maintain proper inventory
• Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
• Provide live camera-based remote support (i.e., Skype) for in-store Phone Repairs
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Phone Repair Technician Qualifications:

• Minimum H.S. diploma/equivalent plus 3-6+ months of previous Phone Repair experience.
• In lieu of Phone Repair experience, minimum associates degree in electronics, or other technical degree
• Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
• Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
• Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
• This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
• This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.