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SalaryJoin Cleveland Clinic’s Twinsburg Family Health & Surgery Center and become a part of one of the most respected healthcare organizations in the world. Twinsburg Family Health & Surgery Center is a state-of-the-art facility that is dedicated to providing world class care through advanced specialty care, primary care and surgical services.
As a Phlebotomy Technician, you will work with patient services to perform blood collection and related tasks. Your primary duties will include:
- Performing specimen processing and sending out tasks for all specimen types.
- Picking up and delivering blood, other sample types, and lab supplies to appropriate areas.
- Communicating information to the correct personnel.
- Greeting customers and providing a positive patient service experience.
- Following venipuncture procedures and maintaining appropriate log sheets.
The ideal future caregiver is someone who:
- Currently is certified as a Formal Phlebotomist.
- Comes to work with a willingness to learn and grow.
- Works positively in a close-knit, team-building environment.
- Provides empathetic and patient-centered care.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- Performs blood collection procedures and related tasks.
- Verifies order requests and identifying information prior to drawing blood or collecting the specimen/kit to be tested by analytical staff.
- Labels all specimens collected and delivers them to the appropriate processing area.
- Follows venipuncture procedures and maintains appropriate log sheets.
- Greets patients warmly and professionally at check in or when they present to outpatient lab desks or when entering a patient's room and completes test request entry and specimen receipt using lab computer.
- Performs specimen processing and sends out tasks including accessioning, centrifugation and packaging for transport when necessary for all specimen types.
- Communicates essential information to appropriate personnel.
- Actively promotes effective communication flow both within and outside of the department.
- Picks up and delivers blood, other sample types, and lab supplies to appropriate areas.
- Provides a positive customer service rapport and interacts in a pleasant, courteous and cordial manner with co-workers and patients at all times.
- Participates in team discussions, provide problem solving ideas and contribute to quality improvement goals.
- Performs other duties as assigned.
Education:
- High School Diploma or GED.
Certifications:
- Formal phlebotomy certification preferred.
Complexity of Work:
- Trouble shooting and problem solving skills in a team environment is essential.
- Effectively operate in a flexible work environment.
- Demonstrate the ability to work under minimal supervision.
- Must be able to excel in a high-volume, fast-paced work environment.
Work Experience:
- Technical proficiency; standard procedures, techniques and common practices required.
Physical Requirements:
- Requires frequent and long durations of standing and walking.
- Visual acuity including the ability to distinguish colors.
- Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
