Phlebotomist Iii - The Everett Clinic, Sign-On Bonus 3K

JOB SUMMARY: Under general supervision, is responsible for properly obtaining specimens, properly labeling and transporting patient specimens. Ensures accurate identification of patient specimens to assist in the timely reporting of laboratory results. Performs a variety of support functions (non-technical and technical) including waived and moderate complexity laboratory testing.

ESSENTIAL DUTIES & RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.

35%     Perform waived and moderate complexity laboratory testing:

• Performs both waived and moderate complexity laboratory testing with ability to use skills independently to perform microscopic analysis.  
• Follow Resulting and Processing standard of work (SOW) at all times.
• Runs quality control, evaluates test run acceptability and verifies results, performs proficiency testing.
• Participates in competency assessment.

• Follow TEC lab procedures and guidelines

• Follow Calling Critical Value policy.
• Able to pass TEC and DOH regulatory competencies  

30%     Venipuncture and specimen collection:

• Venipuncture and specimen collections performed accurately and timely
• Follow Venipuncture standard of work (SOW) at all times
• Follow Processing standard of work (SOW) at all times, making positive identification of all patient specimens
• Give proper patient collection instructions i.e. urine
• Instruct patients in post phlebotomy care
• Maintain a safe and healthy work environment by complying with safety regulations
• Properly dispose of bio-hazardous materials
• Obtain specimens for microbiology testing
• Order sufficient supplies to  perform the workload and to rotate stock and prevent the use of outdated supplies

 20%    Greet and register patients: 

• Greet and register patients in a polite and professional manner
• Follow Reception standard of work (SOW) at all times
• Locate missing lab orders and/or specimens

7%       Perform EKG’s and miscellaneous services for our patients

6%       Clean and disinfect work areas

Duties listed below are integrated into all job functions:

• All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients.
• Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor.
• Performs all duties in a manner which promotes and supports the Core Values and Compact of The Everett Clinic.
• Integrates Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction.
• Frequently must follow written and oral instructions as well as complete routine tasks independently.
• Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements.
• Ensures confidentiality of patient information following HIPAA guidelines and TEC policies.
• Attends training to meet requirements of the job position and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations.
• Has regular and predictable attendance.

NON-ESSENTIAL DUTIES & RESPONSIBILITIES:  

2% Perform other duties as assigned

PREFERRED QUALIFICATIONS:   

Knowledge, Skills & Abilities: Note that these requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.

Knowledge: Knowledge of invasive procedures for capillary, venous blood withdrawal. Knowledge of common safety hazards and precautions to establish a safe work environment.  Knowledge of diagnostic electrocardiography testing.  Knowledge of waived and moderately complex laboratory test theory, quality control practices, and basic physiology. Demonstrates applied knowledge of waived and moderately complex testing, complying with TEC, CLIA and DOH regulations.

Skill:  Demonstrates accurate blood draw skills.  Skill in operating Lab equipment to obtain high quality results. Demonstrates ability to use independent subjective judgement when performing microscopic duties. Accurately runs quality control, evaluates test run acceptability and verifies results, performs proficiency testing. Required computer skills to enter patient data and navigate computer applications i.e. EPIC and the Lab/Radiology Information System. Competent and efficient phone skills.

Ability: Ability to independently perform microscopic analysis with accuracy. Ability to be competent, professional and efficient on the telephone.  Ability to maintain quality control standards.  Ability to react calmly and effectively in emergency situations.  Ability to clearly communicate verbally. 

Education:  High School diploma or GED; completion of 6-month Phlebotomy Certificate program through an accredited school.

Experience:  Minimum of two years blood draw experience.

Certificate/License:  Medical Assistant-Phlebotomist (MA-Pbt) certification from the state to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner.  BLS certification required. Documented training program to include all elements of CLIA regulation 42CFR493.1423

PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

Must be able to frequently stand and walk from place to place for long periods of time with intermittent breaks.  Must be able to run during an emergency.  Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls and medical or office equipment.  Must be able to frequently repeat the same movements. Must be able to make quick, precise adjustments to machine controls and move arms and legs quickly.   Must be able to speak clearly so listeners can understand and be able to understand the speech of another person.  Must be able to hear sounds and recognize the difference between them.  Must have a level of visual acuity to be able to see details of objects from near and far and see differences between colors, shades and brightness and determine the distance between objects.  May have periods of prolonged sitting in connection with telephone or computer usage.    Must able to use muscles to lift, push, pull or carry heavy objects.  Occasionally may be required to lift up to 50 pounds and carry up to 24 pounds.  Must be able to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle or reach out.  Must be able to move two or more limbs together while remaining in place.  Must be able to coordinate the movements of several parts of the body, such as arms and legs, while the body is moving. Must be able to demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath. Must be able to keep or regain the body’s balance or stay upright when in an unstable position. 

MENTAL DEMANDS:

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, patients, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

TYPICAL WORKING CONDITIONS:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Can involve dealing with sick patients.  With frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment. Interaction with others is busy, constant and occasionally interruptive.  Typical office conditions and noise level is usually quiet.  Work may be demanding at times.  May require ability to work irregular hours.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CONTACT:  Physicians, staff, patients, public and possibly vendors.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.