Job Description
SUMMARY
The PHARMACY TECHNICIAN oversees many aspects of the retail pharmacy, with their main roll being prescription processing and patient interaction/communication. Additional duties include, but not limited to: prepare pharmacy for business; monitor inventory, which may include stocking and labeling; record-keeping, etc. They must work well in a fast-paced environment and have strong customer service skills.
KEY RESPONSIBILITIES
- Sterilize surfaces and equipment and prepare the pharmacy for opening
- Greet customers and answer questions
- Receive prescriptions and check their validity
- Process prescriptions electronically and ensure all information is complete and accurate
- Resolve issues when they arise, e.g., rejected insurance claims
- Select the appropriate medicine and measure dosages to fill prescriptions
- Sort, stock, label medication and monitor inventory
- Undertake administrative tasks, e.g., record-keeping, as needed
- Comply with all security measures and quality standards
NOTE: Pharmacy Technician is prohibited from: 1) Performing the final check of a prescription; and, 2) Performing any type of counseling with patients.
EXPERIENCE or REQUIREMENTS
- High School diploma, GED, or equivalent
- Registered with State Board of Pharmacy
- Proven communication and customer service skills
- Strong math skills required
- Outstanding organizational skills
- Reliable with a keen eye for detail
- Experience as a Pharmacy Technician in a retail environment preferred
- Knowledge of medication and dosage measurement
- Knowledge of pharmacy law and medical terminology
- Experience with a prescription management system, e.g., Pioneer, is a plus
- National Certification is an asset and rewarded with increased PTO and pay