Company

WalgreensSee more

addressAddressMinnesota, United States
type Form of workShifts: Full-time or part-time, Weekends, Days, Nights
CategoryInformation Technology

Job description

Job Objectives
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches Pharmacy Technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
  • Models and delivers a distinctive and delightful customer experience.

Job Responsibilities/Tasks
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with most valuable customers.
Operations
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
  • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Request

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English.(Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.

,

Preferred Qualifications

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
An Equal Opportunity Employer, including disability/veterans.

Refer code: 8938145. Walgreens - The previous day - 2024-04-08 10:20

Walgreens

Minnesota, United States
Jobs feed

Travel Cath Lab Technologist - $2,249 per week

Capstone Health

San Antonio, TX

$2,249 per week

Regulatory Compliance Analyst I

American National Insurance Company

Springfield, MO

Associate Attorney, Litigation (Hybrid)

A Personal Injury Firm

Baltimore, MD

Senior Claims Specialist - Property

American National Insurance Company

Springfield, MO

Nurse Extern Emergency Department Per Diem Nights BMC

Baptist Medical Center

San Antonio, TX

US - Business Development Manager

Napoleon Products

Crittenden, KY

Assistant Nurse Manager, FT, Evenings, L&D/NICU

Kaiser Permanente

Harbor City, CA

Home Health Nurse II

Kaiser Permanente

Vallejo, CA

Appointment Setter

Msp Hire, Inc.

Beaverton, OR

Share jobs with friends

Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens

Hastings, MN

just now - seen

Pharmacy Technician

Walgreens

Minnesota, United States

4 days ago - seen

Pharmacy Technician- Detroit Lakes Pharmacy

Essentia Health

Detroit Lakes, MN

3 weeks ago - seen

Pharmacy Technician Acute Care - St. Joseph's Medical Center

Essentia Health

Brainerd, MN

3 weeks ago - seen

Pharmacy Technician I - Retail

M Health Fairview

Burnsville, MN

4 weeks ago - seen

Pharmacy Technician - Outpatient

Veterans Health Administration

Minneapolis, MN

a month ago - seen

Pharmacy Technician - Outpatient --Incentive Authorized--

Veterans Health Administration

Minneapolis, MN

a month ago - seen

Pharmacy Technician

Cub

$14 - $18 an hour

Mankato, MN

a month ago - seen

Pharmacy Technician - Day Shift (Training Provided!)

Mayo Clinic

$19.09 - $36.69 an hour

Mankato, MN

2 months ago - seen

Pharmacy Technician/Order Entry

Radius Living

$34.4K - $43.5K a year

Saint Paul, MN

2 months ago - seen

Pharmacy Technician Full-time

Cvs Health

$16 - $24 an hour

Saint Michael, MN

2 months ago - seen

Pharmacy Technician Trainee

Cvs Health

$16.50 - $19.00 an hour

Albany, MN

2 months ago - seen

Pharmacy Technician- St. Mary's Medical

Essentia Health

Duluth, MN

2 months ago - seen

Pharmacy Technician

Walmart

Rochester, MN

2 months ago - seen

Sterile compounding pharmacy technician, Rochester, MN

Rph On The Go

Rochester, MN

2 months ago - seen

Pharmacy Technician

Cvs Health

Mankato, MN

2 months ago - seen

Pharmacy Technician

Thrifty White Pharmacy

Bagley, MN

2 months ago - seen

Cub Willmar - Full Time Pharmacy Technician

Cub

Willmar, MN

2 months ago - seen