Pharmacy Support Assistant (Part Time)

The outpatient Pharmacy Support person is responsible for nontechnical duties assigned by a supervising pharmacist including, but not limited to, delivery of medications/goods, performing routine errands within the building(s), clerical duties, processing wholesale drug orders, receiving requests by phone or in person, performing drug inventory duties, assisting in the cleaning of the work area, and restocking and ordering of supplies.

Foremost among the responsibilities is the delivering of parcels and goods to patients through accurate and efficient shipment, transport, receipt and distribution.

Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list). Do not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.

% of Time

(annually)

Delivery of Medical Supplies

· Transports incoming and outgoing parcels, mail, supplies, medications and goods to locations inside and outside of UnityPoint Health.

· Ensures items transported are properly labeled and packaged prior to transport to ensure safety of driver and goods.

· Uses logs and to confirm time of delivery and/or receipt of goods transported.

· Maintains order and cleanliness in all areas worked.

· Participates on teams to enhance team member satisfaction, analyze workflow and work toward continued efficiency improvements.

· Works closely with others to ensure supplies are available timely in the correct location.

50%

Pharmacy Support

· Assists pharmacy team as needed. This can include stocking supplies in inventory or customer areas, assisting at the drive-up window and other support person duties.

40%

Basic UPH Performance Criteria

· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

· Demonstrates ability to meet business needs of department with regular, reliable attendance.

· Employee maintains current licenses and/or certifications required for the position.

· Completes all annual education and competency requirements within the calendar year.

· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

10%

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

· Leverage the skills and abilities of each person to enable great teams.

· Collaborate across departments, facilities, business units and regions.

· Seek to understand and are open to diverse thoughts and perspectives.

Own The Moment:

· Connect with each person treating them with courtesy, compassion, empathy and respect

· Enthusiastically engage in our work.

· Accountable for our individual actions and our team performance.

· Responsible for solving problems regardless of the origin.

Champion Excellence:

· Commit to the best outcomes and highest quality.

· Have a relentless focus on exceeding expectations.

· Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

· Embrace and promote innovation and transformation.

· Create partnerships that improve care delivery in our communities.

· Have the courage to challenge the status quo.

QUALIFICATIONS:

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

High School Diploma or Equivalent

Experience:

Proven history of identifying issues and conflicts and working proactively toward resolution.

Knowledge of supply chain practices, medical supplies, storage, and supply distribution.

License(s)/Certification(s):

Valid Iowa driver’s license for at least three years with an acceptable or clear rating according to the Motor Vehicle Record chart. (see below)

Must have a minimum of 2 years driving experience with no record of DUI, DWI, or similar alcohol or drug related offenses over the past 5 years.

In addition there will be no record of reckless driving, careless driving, speeding over 15 miles above the speed limit, fleeing or eluding a police officer, chemical test refusal, leaving the scene of an accident, driving after revocation or suspension, or passing a stopped school bus in the last 5 years.

Able to operate manual and automatic transmission vehicles.

Registered as a support person with the Board of Pharmacy within 30 days of hire.

Knowledge/Skills/Abilities:

· Ability to work accurately and quickly with numerous interruptions.

· Ability to maintain a clean, orderly work environment using efficient processes.

· Must be able to work safely with minimal supervision and assume timely completion of duties.

· Performs basic math calculations.

· Communicate effectively in person and via phone.

· Ability to follow verbal and written instructions.

Other:

· Use of usual and customary equipment used to perform essential functions of the position including motor vehicles and carts.

Motor Vehicle Record Chart

Number of Minor Violations

Number of at-fault accidents

0

1

2

3

0

Clear

Acceptable

Borderline

Poor

1

Acceptable

Borderline

Poor

Poor

2

Acceptable

Poor

Poor

Poor

3

Borderline

Poor

Poor

Poor

4

Poor

Poor

Poor

Poor

Any major violation

Poor

Poor

Poor

Poor

Minor Violation:

Any minor violation other than a major except:

Major Violations

· Motor vehicle equipment, load or size requirement

· Improper/failure to display license plates

· Failure to sign or display registration

· Failure to have driver’s license in possession (if valid license exists)

· Driving under influence of alcohol/drugs

· Failure to stop/report an accident

· Reckless driving/speeding contest

· Driving while impaired

· Making a false accident report

· Homicide, manslaughter, or assault arising out of the use of a vehicle

· Driving while license is suspended/revoked

· Careless driving

· Attempting to elude a police officer

Human Resources will validate driving record and licensure with the DOT prior to an offer of employment (in addition to employment and felony checks).

SCOPE: Position has supervisory responsibilities? Yes ? or No X If yes, complete below.

Direct

Indirect

Total

Exempt

Non-Exempt

Total

Budget Control (Complete if position has budget responsibilities)

Annual Operating Budget (including payroll)

Annual Revenue/Sales

Other Scope Measurements

Pertinent to the position, such as number of beds, number of units/departments, number of employees leading, cases per month, etc.

Item

Number

Mental/Cognitive Demands:

(List any special mental and cognitive abilities required by the position in your specific environment)

· Type in mental and/or cognitive demands

WORKING CONDITIONS:

Physical Requirements

(Check all that apply if essential to perform job – with or without accommodations)

x Talk/Hear (communicate, detect, converse with, discern, convey, express oneself, exchange information)

x See (defect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess)

x Stand or Sit (stationary position)

x Walk (move, traverse)

x Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position)

x Climb (stairs/ladders) or Balance (ascent/descent, work stop, traverse)

x Bend/Stoop/Kneel

x Squat/Crouch/Crawl

x Reaching/Twisting

? Taste/Smell (detect, distinguish, determine)

x Pushing/Pulling

Lifting Requirements

(Check appropriate category to perform job – with or without accommodations)

? Level 1; Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

? Level 2; Light Work: Exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires walking or standing to a significant degree, pushing or pulling arm or leg controls or maintaining a production rate pace. Light work requires physical exertion of forces greater than that of sedentary work.

x Level 3; Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Typically on feet a minimum of 6 hours of an 8 hour day.

? Level 4; Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

? Level 5: Very Heavy Work: Exerting in excel of 100 pounds of forces occasionally, and/or in excess of 50 pounds of force constantly to move objects.

Hazards and Atmospheric Conditions

(check all that apply)

? Normal Office Surroundings

X Vibration

X Exposure to Fumes

? Mechanical Hazards

X Exposure to Dust

? Chemical Hazards

X Exposure to Extreme Temperatures

? Electrical Hazards

X Wet and/or Humid

? Radiant Energy Hazards

X Noise

? Explosives Hazards

X Mists or Gases

? Burn Hazards

Other/Comments:

Precautions must be followed when working in any health care environment.

OSHA Categories

(Complete this OSHA section for clinical/patient related jobs)

Category I: Duties performed routinely require exposure to blood, body fluid and tissue.

X Category II: Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

? Category III: Normal routine involves no exposure to blood, body fluid, or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.