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Form of workJob Description
JOB DESCRIPTION: The Pharmacy Clerk interacts with customers in gathering information, ringing sales on the cash register, accepting payment, and providing a high level of customer care and service. The Pharmacy Clerk is also responsible for maintaining and stocking the front end of the pharmacy.
EDUCATION/EXPERIENCE:
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS: 1. Collects patient information, answers questions accurately, accepts payments, and thanks all customers. 2. Enters information into the computer database as required by law and follows all cash handling policies and procedures. 3. Answers telephone and refers caller to appropriate personnel when needed. 4. Responsible for maintaining the front end of the pharmacy. Assists with stock maintenance to ensure that quality drug products and supplies are available when needed. 5. Adheres to general pharmacy standards to promote a cooperative work environment through communication and team building. 6. Participates in the planning process by establishing personal goals to support quality improvement efforts and contributes to the achievement of departmental objectives. 7. Supports the Pharmacy Department's commitment to quality improvement and the philosophy and principles of Total Quality. 8. Takes initiative for professional growth and development.
SKILLS/QUALIFICATIONS:
WORK ENVIRONMENT:
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About the Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing - for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence - always
JOB DESCRIPTION: The Pharmacy Clerk interacts with customers in gathering information, ringing sales on the cash register, accepting payment, and providing a high level of customer care and service. The Pharmacy Clerk is also responsible for maintaining and stocking the front end of the pharmacy.
EDUCATION/EXPERIENCE:
- High school diploma or GED equivalent required.
- 1-2 years' retail pharmacy experience preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS: 1. Collects patient information, answers questions accurately, accepts payments, and thanks all customers. 2. Enters information into the computer database as required by law and follows all cash handling policies and procedures. 3. Answers telephone and refers caller to appropriate personnel when needed. 4. Responsible for maintaining the front end of the pharmacy. Assists with stock maintenance to ensure that quality drug products and supplies are available when needed. 5. Adheres to general pharmacy standards to promote a cooperative work environment through communication and team building. 6. Participates in the planning process by establishing personal goals to support quality improvement efforts and contributes to the achievement of departmental objectives. 7. Supports the Pharmacy Department's commitment to quality improvement and the philosophy and principles of Total Quality. 8. Takes initiative for professional growth and development.
SKILLS/QUALIFICATIONS:
- Effectively communicate and interact with patients and caregivers in a positive and professional manner.
- Provide information for patients and staff that is delivered in a manner that is supportive, timely and understandable.
- Strong emphasis on customer service skills.
- Basic math skills and computer skills.
- Good organizational skills and ability to multi-task.
WORK ENVIRONMENT:
- May require standing for long periods.
- Noise generated from telephones, computers/printers, hood and verbal communication.
- May require lifting of heavy boxes.
- Moderate stress level.
- Possible exposure to the risk of blood borne pathogens and/or airborne pathogens.
- Potential for exposure to infections and contagious diseases.
- Possible exposure to latex.
- Subject to work schedules changes and duties to meet customer/department needs.
- Potential for criminal activity (robbery, etc.)
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About the Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing - for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence - always
