Pets - Sales Ft

Theisen's offers a $2.50/hr shift premium for Saturday and Sunday for all store locations !!

SALES ASSOCIATE

Supervisor: Store Manager

Job Description

The Sales Associate is responsible for performing general sales duties in their assigned department but also assisting in other areas of the store as needed.  They display a helpful, friendly attitude towards all customers to make Theisen's the Best of the Best in our industry.  This involves greeting and assisting customers, helping them to determine correct merchandise for their needs and explaining benefits and features of merchandise.  They may also perform general upkeep of the facility and may assist on cash registers.

Qualifications

         3-12 months retail experience preferred

Job Duties

         Provide excellent customer service

         Approach customers storewide and ask if help is needed and take them to the location of merchandise

         Explain benefits and features of merchandise to customers and suggest add-on merchandise

         Maintain general knowledge of all products, may need to have expertise in specific product areas

         Compute price quotes, order merchandise from order catalog, provide customers with business card with name and contact information, and follow up on customer special orders

         Answer telephone and customer questions within established guidelines

         Practice and maintain security measures

         Communicate out-of-stocks using hot sheet/new item requests

         Use radios to request additional help

         Assist customers with check out and carryouts

         Maintain accuracy of shelf tagging, arrange merchandise by shelf label, and set up merchandise displays

         Receive merchandise shipments, and check them against receiving reports

         Remove merchandise from packaging, match items with stock numbers, and price and tag merchandise

         Restock shelves and displays and assemble products as needed

         Process Interstore transfers

         Cleaning duties which include but aren't limited to facing merchandise, dusting shelves/displays and merchandise, sweeping and vacuuming, cleaning windows, and emptying trash

         Maintain cleanliness and merchandising that meets or exceeds the Theisen's Brand requirements

         Other tasks as requested by management may include but are not limited to: checking desk/mail box, preparing and participating in physical inventory, unloading warehouse delivery trucks, delivering merchandise to customers, and running cash registers

Required Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Good customer service skills
• Basic math skills
• Exhibit a high level of integrity and business ethics 
• Ability to answer phones, and learn cash register functions
• Familiar with forklift and pallet jack operations is preferred but not required
• Excellent verbal communication skills

    Possess a positive attitude, good listening skills and an outgoing personality

Physical Demands

Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping.  Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping.  The associate is required to talk and hear.  Must be able to work required shifts including nights and weekends, and maintain attendance standards.  Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently.  The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees.  The work environment is usually fast paced with regular deadlines and sales expectations.  Extreme noise and vibrations may occasionally be experienced.  Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical.  Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed. 

Theisen's is proud to be an Equal Opportunity Employer.  We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state or local protected class.