Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!
We are currently hiring for schedule with times that range between the following hours:
- 8:00 AM - 6:00 PM EST (Greenwood, DE location)
What You’ll Do
Responsible for providing a full-service banking experience for customers, including but not limited to processing customers monetary transactions with the proper audit trails, balancing cash drawer, identifying and addressing customer needs and
provides services including opening and servicing all types of deposit accounts (checking, savings, money market, CD's and
IRA's) accounts.
Identifying cross-selling opportunities for all Discover umbrella of product offerings.
Resolves and/or acts as a liaison to other business areas while assisting customers with their inquiries or issues.
Supports the company by assisting with community/volunteering events.
Ensures compliance to all state and federal banking regulators.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
Processing customer monetary transactions and balancing cash drawer following all procedures and state and federal regulations.
Opening new accounts and servicing customer accounts and inquiries following all procedures and state and federal regulations.
Supports the company by assisting with community/volunteer events.
Qualifications You’ll Need
The Basics
H.S. Diploma or GED
2+ years customer service or related experience
Bonus Points If You Have
4+ Years customer service or related experience
A credit screening may be required for some roles within Discover Home Lending .
Application Deadline: The application window for this position is anticipated to close on Feb-19-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $19.71 to $27.79. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)