Permit Technician

Salary: $28.69 - $37.28 Hourly
Location : Blaine, MN
Job Type: Full Time
Job Number: 125
Department: Inspections
Opening Date: 12/11/2023
Closing Date: 1/2/2024 4:30 PM Central
Description
The second level of the Administrative Support Series is responsible for performing moderately involved clerical and administrative duties. Responsibilities may include: collecting, preparing, and reviewing information; processing applications, forms, licenses, permits and other documents; maintaining records and related system or database; and preparing public communications including committee minutes, sharing data on departmental website or bulletins.
ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Prepares, edits, processes, and maintains reports, applications, electronic and physical records, timesheets, agendas, and other standard correspondence and documents by entering, sorting, tracking, scanning, and/or updating data; records and posts meeting minutes; and prepares informational packets.
2. Conducts research and/or utilizes specialized departmental knowledge to respond to customer questions.
3. Maintains calendars and schedules inspections, meetings, interviews, and/or appointments.
4. Purchases office supplies in accordance with guidelines; receives orders and reviews for accuracy; accepts payments and issues receipts.
5. Performs other duties of a similar nature or level.

Examples of Duties

1. Examples of specific job duties may include, but are not limited, to:
   • Perform electronic imaging and management of documents and plans in IMS and Docuware on a daily basis for record retention. Maintain electronic files, making sure files are labeled correctly and viewable to the correct audience.
   • Receive incoming plans and applications then routes them to the correct inspector.
   • Provide information to the public in person, in regards to general requirements of the permit process. Assist the permit applicant with completion of permit applications and answer questions as needed.
   • Provide backup for contractor licensing.
   • Utilizing systems to schedule building inspections; entering permit information into systems; and reviewing forms for completeness and issuing permits.
   • Keep Website documents current and ADA accessible.
   • Department website administration including online chat management and Civic Plus.
   • Maintain front counter area ensuring all materials are complete and up-to-date, including but not limited to, business cards, counter cards, educational materials, and paper in fax and copier.
   • Septic tracking/updating/mailings.
   • Schedule, cancel or move inspections.
   • The functions/tasks provided are intended only as illustrations of various types of work performed and are not necessarily all-inclusive. This position description is subject to change as the needs of the employer and requirements of the position change.

Knowledge, Skills, and Abilities

1. Computers and applicable software applications;
2. Recordkeeping procedures and processes;
3. Mathematical procedures and processes;
4. Filing procedures and processes;
5. Customer service procedures and processes;
6. Report preparation procedures and processes;
7. Research procedures and processes.
8. Providing customer service;
9. Conducting research;
10. Maintaining calendars;
11. Preparing reports;
12. Maintaining records and files;
13. Operating computers and applicable software applications;
14. Applying communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

Supplemental Information
MINIMUM REQUIREMENTS

1. High school diploma or GED; 2 years administrative support or related experience; or equivalent combination of education and experience.
2. Four years of clerical, secretarial, or administrative experience.
3. Two years customer service experience/working with the public.
4. Four years of computer experience including Word, Excel and Microsoft Windows.
5. ICC Permit Technician Certification within one year of employment.

DESIRABLE QUALIFICATIONS

1. AA degree in business or office administration or related field.
2. One year of experience with a municipality, preferably within the Building Inspections department.
3. Current Permit Technician Certification.
4. Microsoft Office Certification in Word and/or Excel.
5. One year imaging experience.
6. One year adobe acrobat experience,
7. Prior experience of accessible document creation in Word, Excel and other Microsoft applications.
8. Knowledge of and/or experience with Bluebeam software.
9. Skills and proficiency in configuring a permitting software.

We offer an excellent comprehensive benefit package for full time employees. Including paid vacation, sick leave, medical, dental, life insurance, long term disability, retirement benefits, educational assistance, employer paid employee assistance program, Flex Spending, Post Retirement Health Care, optional deferred compensation and short term disability.
For 2024, the City contributes $1,490.00 per month for each full-time employee to apply towards the benefits offered through the cafeteria plan if electing medical coverage. For 2024, the City contributes $706.00 per month for each full-time employee if medical coverage is waived. The City's contribution is pro-rated for part-time employees.
MEDICAL INSURANCE
The City of Blaine offers a full cafeteria plan. All full-time probationary and regular City employees are eligible to participate. Single coverage is part of the core, but if the employee so elects, he/she may include his/her dependents on a family policy. Employees may choose from four options under HealthPartners. Coverage becomes effective the first of the month following date of hire for both employee and employee+ policies. The following are the monthly premiums for each plan:
DENTAL INSURANCE
Single dental insurance is part of the core, but family dental insurance is available. All full-time probationary and regular employees are eligible. This dental insurance becomes effective on the first of the month following date of hire. The monthly premiums for single and family coverage is:
PLAN SINGLE DEPENDENT/FAMILY
HealthPartners $57.75 $113.07
LIFE INSURANCE
Basic life in the amount of $50,000 is part of the core. All full-time probationary and regular City employees are provided with a term life, accidental death and dismemberment insurance policy.
PLAN RATE
The Standard $8.50
ADDITIONAL LIFE INSURANCE
Available for family members of all full-time probationary and regular employees at low group rates from The Standard and/or PERA Life. Specific regulations apply.
LONG-TERM DISABILITY
All active full-time employees who work 40 hours a week are eligible to participate in the long-term disability (LTD) plan.
RETIREMENT
Retirement benefits are those of a coordinated plan which combines the benefits of the Public Employees Retirement Association (PERA) with regular Social Security benefits. The employee contributes 6.50% of total annual earnings to PERA. The city contributes 7.50% of the employee's annual earnings to PERA. The employee also contributes the mandatory social security contribution which is matched by the City.
EDUCATIONAL ASSISTANCE
All regular full-time employees are eligible for tuition reimbursement upon satisfactory completion of approved work-related educational courses offered by accredited institutions.
EMPLOYEE ASSISTANCE
All regular full-time employees may participate in an Employee Assistance Program through HealthPartners at the City's expense. In certain instances, this benefit extends to the employee's immediate family as well.
DEFERRED COMPENSATION
All full-time probationary and regular employees are eligible to participate in a pre-tax savings program through payroll deduction.
FLEXIBLE SPENDING ACCOUNT
All full-time probationary and regular employees are eligible to participate in the City's pre-tax flexible spending accounts for medical insurance premiums and/or dependent care costs. Specific rules and regulations govern use and eligibility.
POST EMPLOYMENT HEALTH CARE SAVINGS PLAN (HCSP)
The city has implemented the Minnesota State Retirement System HCSP, which requires employees to save money on a pre-tax basis to pay medical expenses and/or health insurance premiums after termination of public service.
HOLIDAYS
The following eleven paid holidays will be observed by the city, New Year's Day, ML King Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, Floating Holiday.
VACATION
Vacation leave is accrued by all regular full-time employees.
SICK LEAVE
Sick leave is accrued by all full-time employees at the rate of four hours per pay period with a maximum accumulation of 960 hours. A minimum of one hour must be used per occurrence.
BEREAVEMENT LEAVE
All probationary and regular employees are eligible for bereavement leave upon the death of an immediate family member. Employees may convert up to four days of sick leave per occurrence.
01
Have you obtained a High School diploma or GED?

• Yes
• No

02
Do you have at least two years of administrative support or related experience OR equivalent combination of education and experience?

• Yes
• No

03
If YES, describe your experience. Be Specific, including name of employer, dates of employment, and specific job duties. Please highlight related administrative support experience for a building inspector/contractor and/or municipality, especially as it relates to working within a municipal Building Inspections Department.
04
Do you have at least two years of customer service/working with the public experience?

• Yes
• No

05
If YES, describe your experience including number of years, name of employer, specific job duties.
06
Do you have at least four years of computer experience including Word, Excel and Microsoft Windows?

• Yes
• No

07
If YES, describe your experience including number of years, name of employer, and name of computer software programs in which you are proficient.
08
Do you have a current ICC Permit Technician Certification? **Please note, if no; you will be required to obtain within one year after hire.

• Yes
• No

09
Do you have an AA degree in business or office administration or related field?

• Yes
• No

10
List any advanced training from a business college or vocational institution in business or office administration that you may have attained.
11
Name of post-secondary school which you attended
12
Area of study (accounting, office administration, etc.)
13
Did you graduate?

• Yes
• No

14
How many years did you complete in this program?
15
Types/Names of courses
16
Do you have at least one year of experience with a municipality, preferably within the Building Inspections department?

• Yes
• No

17
Have you obtained certification in Microsoft Office: Word and/or Excel?

• Yes
• No

18
Do you have at least one year of imaging experience?

• Yes
• No

19
If YES, describe your experience including number of years, name of employer, and specific job duties.
20
Do you have at least one year of adobe acrobat experience?

• Yes
• No

21
If YES, describe your experience including number of years, name of employer, and specific job duties.
22
Do you have prior experience of accessible document creation in Word, Excel and other Microsoft applications?

• Yes
• No

23
If YES, describe your experience. Be Specific, including name of employer, dates of employment, and specific job duties.
24
Do you have knowledge of and/or experience with Bluebeam Software?

• Yes
• No

25
If YES, please describe including number of years, name of employer, and specific job duties.
Required Question