Job Description:
This position is responsible for all aspects of the permit process including submitting application, coordinating inspections to close them out. The Team Member must be friendly, patient, enthusiastic, and a self-motivated team player with outstanding communications skills, a positive attitude, and an excellent work ethic.
Summary of Requirements:
- Demonstrated proficiency in customer service
- Knowledge of windows operating systems and the internet in general
- Skilled at keyboard navigation, comfortable with desktop technology, knowledge of Service Titan a plus.
- Ability to communication clearly with customers and to help resolve problems
- Strong listening and problem-solving skills
- Ability to learn and work with multiple software applications at once
- Must have excellent organization and communication skills
- Be a productive team member and project positivity to customers.
Job Responsibility:
- Submit permit applications to building departments applicable
- Coordinate needed inspections to be done in timely manner
- General customer service
- Follow proper procedures for resolving customer requests and concerns
- Maintain productivity and complete tasks efficiently to maintain customer satisfaction
- Attend and participates in team meetings and required training sessions
- Follow all safety, ethics, human resources and security policies and procedures
Qualifications:
- Flexible and adaptable to business requirements
- High School diploma or equivalent
- Excellent listening /communication skills (both oral and written)
- Proficient in keyboard skills, Microsoft and Service Titan a plus
- Regular predictable attendance is an essential function of this job
Salary to commensurate with experience. Benefits package includes paid holidays, paid birthday, pension plan and paid vacation.
Job Type: Full-time, hours Monday - Friday 8:30AM-4:30PM
Job Type: Full-time
Pay: Up to $42,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Fishkill, NY 12524: Relocate before starting work (Required)
Work Location: In person