Periop Scheduler - FT days

Job Category:
Clinical Support
Work Shift/Schedule:
9 Hr Morning - Afternoon
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
The Perioperative scheduler coordinates operating rooms and endoscopy schedules and the schedules of the surgeon/physician/staff needed for the procedures. Collects and analyzes data on patient surgical and endoscopy cases and availability of the operating and endoscopy suites to improve patient care and maximize operating room and endoscopy suite utilization. Tasked with maintaining balanced operations between nursing services, anesthesia, surgeon/endoscopist and available equipment.
Minimum Job Qualifications

• Licensure or other certifications:
• Educational Requirements: High School Diploma or GED.
• Minimum Experience: Two (2) years of OR scheduling or other clinical experience required. Advanced medical terminology and anatomy is required.
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred Educational Requirements:
• Preferred Experience: CPC.
• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to work independently, emotionally mature, and able to function effectively under stress
• Good Communication Skills
• Excellent problem solving and analytical skills
• Excellent written and oral communication skills
• Ability to prioritize, organize and coordinate daily work load
• Working knowledge of Protected Health Information
• Ability to manage change

Essential Tasks and Responsibilities

• Responsible for direct and accurate scheduling of OR and Endoscopy cases; to include all information obtained from the order, Physician, and/or surgical staff. This includes, but is not limited to, correct procedure description and code, region, laterality, anesthesia type, physician, service and pre-op diagnosis.
• Identify and assign operating and endoscopy suites for all surgical cases in conjunction with various suite capabilities and available clinical staff.
• Understands the block utilization concept and is able to correctly identify in which rooms a procedure can and cannot be scheduled. In addition, also identifies physician blocks, group blocks, and determines accurate case durations by physician per procedure.
• Follows all guidelines set forth by the OR and Endoscopy clinical unit as it relates to the schedule; including, but not limited to, number of late rooms allowed, specific number of procedures that can be performed on a given day, robot and other equipment guidelines, and Physician related requests and restrictions
• Responsible for facilitating patient assignments and communicates regularly with the clinical operations staff on all placement issues so that they can be addressed promptly
• Performs any and all related job duties as assigned; may have additional department specific duties assigned as deemed necessary by management
• Understands and utilizes the medical necessity review process for surgical cases appropriately and communicates to offices and patients when needed to reschedule or cancel OR cases.
• Accountable for all final changes, add-ons, or case moves as it relates to the next day schedule - this includes accountability for the accuracy of the schedule in its entirety.
• Answers calls and provides high level customer service in all interaction with customers.
• Maintains patient confidentiality regarding access to patient and other clinical information via email, computer and fax.
• Addresses concerns of clinical teams and provides recovery and escalates issues to appropriate chain of command as needed.
• Responsible for working with physician offices and ancillary departments to ensure patient satisfaction is met in all aspects of their duties
• Performs any and all related job duties as assigned; may have additional department specific duties assigned as deemed necessary by management
• Monitor case durations and make appropriate adjustments as requested to ensure accurate scheduling
• As assigned, expected to review accounts for order accuracy; responsible for contacting physician offices with discrepancies or concerns regarding the scheduled procedure
• Ensure financial authorization of scheduled elective cases. Work in conjunction with financial team to escalate clearance on necessary patients.
• Provides department leadership updates regarding placement needs.

Physical Demands

• Weight Lifted: Up to 20 lbs, Frequently 31-65% of time
• Weight Carried: Up to 20 lbs, Frequently 31-65% of time
• Vision: Moderate, Constantly 66-100% of time
• Kneeling/Stooping/Bending: Occasionally 0-30%
• Standing/Walking: Occasionally 0-30%
• Pushing/Pulling: Occasionally 0-30%
• Intensity of Work: Occasionally 0-30%
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.