Performance Improvement, Senior Associate - Consulting

The Organization

We help society’s foundational institutions—healthcare and higher education—to achieve their full potential in service to others.

We are our clients’ trusted partners in ever-changing times. For more than 30 years, Kaufman Hall has provided independent, objective insights grounded in sound data and analysis to help clients fulfill their missions, achieve their goals, and tackle their toughest problems.

Kaufman Hall provides world-class management consulting in strategic financial planning (a concept we created); Performance Improvement; partnerships, mergers, and acquisitions; and treasury and capital markets. Kaufman Hall’s consulting is supported by a deep foundation of benchmarking and software tools.

At Kaufman Hall, we believe that sustained success is never an accident. It is the result of sound decision making, based on data-driven analysis and disciplined thinking, and guided by the fundamental principles of corporate finance.

The Position

Kaufman, Hall & Associates, LLC, is seeking a Senior Associate in the Performance Improvement Practice. This individual will be primarily responsible for developing key hypothesis, designing supporting analyses, and completing analytical work product used to drive the client’s strategic decision making. The Senior Associate will have exposure to multiple clients at any given time and will attend on-site meetings with hospital and system-level senior management and Board members as appropriate.

The essential functions of the position are:

• Help create and apply industry-leading solutions to the most challenging strategic and organizational issues facing our clients
• Develop analytical fact-based research, thought leadership and best practices to support strategic decisions in a client-ready format
• Help create and apply industry-leading solutions to the most challenging strategic and operational issues facing our clients
• Research and develop client-specific hypothesis, leveraging Kaufman Hall subject matter experts, proprietary software and resources, to provide recommendations on strategic and financial planning and optimization
• Lead interviews with hospital administration, Board and medical staff leaders; managing, validating, and organizing data collected both from clients, as well as third party vendors
• Keep Managers apprised of projects to ensure critical milestones are met, timelines are adhered to and changes are properly communicated
• Build presentations and completed work product to be presented to clients and Board members
• Participate in the development of publications and industry research
• Support the needs of the practice beyond client-specific work as required

Primary Responsibilities:

The ideal candidate will possess a minimum of three to six years of progressive experience in and a passion for the healthcare industry, with previous consulting experience preferred.  We are seeking highly motivated individuals with a strong history of academic excellence and leadership, personally and professionally.  

In addition, the successful candidate will possess the following:

• An in-depth understanding of key healthcare trends, information sources, and strategic planning and finance
• Excellent quantitative and analytical skills
• Proficiency with Microsoft Word, Excel, PowerPoint, PowerBI and SQL
• Excellent oral and written communication skills
• A highly intelligent individual with a substantial degree of intellectual curiosity.
• A career-motivated professional who is energetic and possesses a superb work ethic.
• A self-starter who is able to work well independently.  Possesses a high level of self- confidence and an entrepreneurial spirit.
• Strong people management and client relationship skills
• An outgoing individual who has excellent interpersonal, oral and written communication skills; able to present effectively to senior management and boards, both on the phone and in person.
• Possesses a high degree of integrity and strong moral and ethical standards.  A straight shooter who is honest, upfront and professionally mature.
• A true team player who is collaborative, flexible and able to deal with ambiguity.
• A “getting things done” attitude
• Willingness and ability to travel, on short notice, at times
• Current Permanent US Work Authorization Required

Education

• Bachelor’s degree required; Master’s degree highly preferred
• MBA or MHA with a concentration in corporate finance, accounting, economics and/or healthcare administration is strongly preferred

Physical Requirements 

Must be able to perform essential duties satisfactorily with reasonable accommodations.

Work is generally done sitting, talking, hearing and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.

Work Environment 

• Travel Required: 75% or more.
• The role is remotely based.
• Work is regularly performed in a combination of office, home office, and client settings, and routinely uses standard office equipment.
• It may require the maintenance of a home office and proximity to an airport for work related travel.

Kaufman Hall is committed to providing equal opportunity for all employees and applicants. We recruit, hire, train, promote, pay, and administer all employment actions without regard to actual and also perceived or assumed protected group status as defined by law of an individual or that individual’s associates or relatives. Our policies and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status.

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