Performance Analysis and Improvement (Governance, Risk, and Compliance Professional)

Overview
The Office of Performance Management is comprised of a team of experienced professionals responsible for PNNL's performance management framework with expertise and thought leadership in contractor assurance, requirements and records management, quality, independent oversight, and audit services. The team prides themselves as innovative problem solvers that partner with scientists, engineers, and support professionals to enable the planning, execution, assessment, and Improvement of work at PNNL. This office provides the people, processes, and tools to independently assure ourselves, the Department of Energy, and Battelle Memorial Institute that PNNL is performing as intended, appropriately managing risk, amplifying impact, and continuously improving.
Responsibilities

• This position will be responsible for assessing, analyzing, and reporting performance including the delivery of processes and tools that enable efficient and effective performance management at PNNL as part of the Contractor Assurance Program. Provide subject matter expertise of lab-level performance management functions including fact findings, extent of conditions, causal analysis, assessments, issues management, enterprise risk, and effectiveness evaluations.
• Performance Management - Utilize a variety of administrative, analytical, and technical methods and unique tools to assist managers in assuring their program performance is monitored, analyzed, and acted on in support of PNNL's mission and operations.
• Build strong relationships and successfully engage customers to understand performance challenges and promote performance assurance practices to aide in the proactive identification of risks and prevention of undesired impacts to mission and Improvement of the Laboratory's performance.
• Demonstrate outstanding verbal and written communication skills, attention to detail, strong organizational skills, and the ability to communicate technical information to individuals of varying backgrounds and levels from staff to executive leadership.
• Build consensus among cross-functional teams and influence decision making within multi-level audiences.
• Support the overall success of the Performance Management Directorate and Contractor Assurance Division by performing other duties as assigned.
• Improve personal competency on assessment practices through self-directed skills enhancement, developing professional contacts, attending professional development courses, and training.
• Identify opportunities for continuous improvement with areas of responsibility through ongoing interactions with customers and stakeholders.

Qualifications
Minimum Qualifications:

• BS/BA and 7 years of relevant experience -OR-
• MS/MA or higher and 5 years of relevant experience

Preferred Qualifications:

• Demonstrated success in elements of laboratory contractor assurance, performance management and/or quality assurance, e.g., causal analysis, issue management, risk management, management assessment, performance measures and metrics, performance data analysis, performance reporting, and performance improvement.
• Proven critical and systems thinking, questioning attitude, with the ability to identify connections, gaps, and Improvements in a regulated environment and/or in a laboratory R&D setting.
• Experience and proficiency in analyzing results from multiple, diverse inputs including assessments, external audits, risk mitigation efforts, and program performance data.
• Demonstrated experience summarizing complex issues/scenarios into easy-to-understand concepts and communications.
• Ability to manage multiple projects in a fast-paced, deadline-driven environment and apply effective change management skills.
• Outstanding verbal and written communication skills, attention to detail, strong organizational skills, and the ability to communicate technical information to individuals of varying backgrounds and levels from staff to executive leadership.
• The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds.
• Experience building and maintaining collaborative relationships with DOE or other oversight entities.
• An understanding of DOE policies, standards, management systems and procedures.

Hazardous Working Conditions/Environment
N/A
Additional Information
Due to business needs and client space, US Citizenship is required.
Pacific Northwest National Laboratory is subject to the Department of Energy Unclassified Foreign Visits & Assignments Program site, information, technologies, and equipment access requirements.
Testing Designated Position
This is not a Testing Designated Position (TDP)
About PNNL
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3-hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.
Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity
Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment.
Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.
We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov.
Drug Free Workplace
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn.
HSPD-12 PIV Credential Requirement
In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.
Mandatory Requirements
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.
Rockstar Rewards
Employees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave**, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan* and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.
* Research Associates excluded.
**Once eligibility requirements are met.
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Minimum Salary
USD $113,100.00/Yr.
Maximum Salary
USD $175,100.00/Yr.