Peoplesoft Technical Analyst

PeopleSoft Technical Analyst

Job No: 516442
Work Type: On Campus
Location: Normal, Illinois

Title: PeopleSoft Technical Analyst

Division Name: Finance and Planning

Department: Application Services

Campus Location: Normal, IL

General Summary

The PeopleSoft Technical Analyst works within a team environment to provide technical analysis, design, coding, testing, and support of PeopleSoft applications. They partner with business liaisons and other technical teams to cover PeopleSoft HCM and PeopleSoft Campus Solutions.

• Provide technical analysis around how we use and should adopt and/or modify various functionalities of assigned applications.
  
• Perform technical support & incident management leveraging vendor support contracts providing subject-matter expertise on application best practices.
  
• Create and maintain application specific documentation.
  
• Provide data analysis including ad-hoc queries for analysis and reporting.
  
• Create test plans and perform testing on application changes.
  

The department is open to individuals of varying levels of experience and will consider both entry-level analysts and experienced staff.

Additional Information

Position Highlights:

• There is the potential for 100% remote work in this position, Illinois residency is required. Eligibility is based upon employee performance, appropriate remote working environment, and business needs.
  

University Benefit Highlights:

• Health, dental, vision, and life insurance
  
• Retirement and supplemental retirement
  
• Tuition waiver benefits are available to staff as well as their eligible dependents.
  
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
  
• Paid vacation and sick time
  

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community.

The Application Services (APPS) team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, ReggieNet, and others.

https://techsolutions.illinoisstate.edu/ 

Required Qualifications

1. Any one of the following:
   a. Associate's degree in Information Technology, IT Management, Business Information Systems, Computer Science or closely related discipline conferred prior to position start date and 12 months of work experience in IT systems
   b. Bachelor's or Master's degree in Information Technology, IT Management, Business Information Systems, Computer Science, or closely related discipline conferred prior to position start date
   c. 24 months of hands-on work experience in IT systems
   
2. Experience supporting enterprise or higher education software tools for HR, Payroll, Student Information Management, or Finance (such as PeopleSoft HCM and Campus Solutions)
   
3. Experience gathering business requirements, writing use cases, facilitating meetings, documenting notes, creating deliverables, and establishing healthy business relationships
   
4. Knowledge of Source Control, Defect Management, and Incident Management Software Tools
   
5. Strong customer service skills along with a desire for achieving excellence in customer satisfaction, process, and product quality and reliability
   
6. Strong problem-solving ability
   
7. Excellent interpersonal and communication skills and the ability to conduct internal and external meetings
   
8. Ability to:
   a. work independently and in a team environment with good communication and collaboration skills
   b. work with considerable latitude and independence of action.
   c. clearly communicate complex technical concepts verbally and in writing to management, technical staff, and customers in terms appropriate for each audience
   d. analyze large amounts of detailed information, quickly understand complex issues, and break information down into smaller, more manageable pieces
   e. leverage Microsoft Visio and Excel
   f. adapt quickly to new technologies and changing business requirements
   
9. Understanding of relational database concepts, queries (SQL), and ability to use 1 or more common query/reporting tools (SQL Developer, TOAD, Cognos, SSRS, Crystal Reports)
   
10. Foundation qualification in Information Technology Infrastructure Library (ITIL) or ability to obtain within 12 months of hire

Desired Qualifications

1. Bachelor's or more advanced degree in Technical or relatable field
   
2. Two or more years of work experience in PeopleSoft Technical Role working with PeopleSoft App Designer, PeopleCode, SQRs, Application Engines, Workflows, Component Interfaces, Data Mover Scripts, Portal in PeopleSoft HCM, Campus Solutions with PeopleTools 8.53 or higher
   
3. Two or more years of work experience designing, creating, building, testing, troubleshooting PeopleSoft delivered, modified and add on programs
   
4. Strong project, analysis, and research skills
   
5. Experience in software testing including creating test plans, creating test cases, test execution, and documenting defects
   
6. Experience collecting technical requirements and designing appropriate process and/or software solutions
   
7. Experience in developing and debugging Software
   
8. Experience in higher education administrative systems
   
9. Experience in Modeling Techniques: UML (Use Cases, Activity Diagrams, Usability)

Work Hours

Core Hours: 8:00am-4:30pm Monday through Friday; occasional weekend and evening hours as business needs dictate

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at a workstation for extended periods.
   
2. Distinguish colors on a monitor.
   
3. Effectively communicate on a daily basis.

Proposed Starting Date

May 2023

Salary Rate / Pay Rate

$60,000 - $75,000 annual, commensurate with education and experience

Required Applicant Documents

Resume

PLEASE NOTE:  These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

PLEASE NOTE:  These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver's license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Contact Information for Applicants

Kira Shelton
Human Resources
kgshelt@ilstu.edu 
(309) 438-2120

Important Information for Applicants

This position is subject to a criminal background investigation based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened: 03/22/2023 01:20 PM CST
Application Closes: 04/04/2023 11:55 PM CST

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