People Operations Coordinator

Position Summary
Responsible for a variety of maintenance and administrative duties performed with a high level of professionalism and excellent attention to detail in support of the Chief People Officer and People Operations department. Must multi-task and work well under pressure with constantly changing priorities. Performs duties in compliance with regulatory requirements including, but not limited to, the Bank Secrecy Act.
Supervises: None
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
60% - Administrative Support:

• Organize and maintain the Chief People Officer's calendar, complete and approve expense reports, draft acknowledgement letters, personal correspondence, and arrange detailed travel plans and itineraries.
• Work closely with the Chief People Officer to keep them well-informed of upcoming commitments and responsibilities, anticipating expectations and standards.
• Liaise with People Operations staff to prepare data analysis on people experience trends and other critical topics, aiding decision-making processes.

30% - People Experience:

• Collaborate with the Communications & Experience Manager to support company events, ensuring smooth coordination and communication.
• Partner with People Operations staff to assist with New Employee Welcome sessions, benefit meetings, and ensure a seamless onboarding experience for new hires.
• Develop and implement employee engagement and culture initiatives in collaboration with the Director of People Operations and the People Communications and Experience Manager.

10% - Department Support:

• Assist with various departmental tasks including ordering flowers and employee gifts, providing office and phone coverage, managing supply inventory, and coordinating mass mailings and distribution of labor law signage.

MINIMUM QUALIFICATIONS
EducationalRequirements:A two-year college degree or completion of a specialized course of study at a business trade school
High School Diploma or GED required
Years of experience may substitute for education
Certificates/Licenses: Must have and maintain a valid driver's license
Must have a clean driving record; an annual MVR will be pulled to ensure compliance
EXPERIENCE
Experience in administrative office support required: 2-5 years, intermediate
Position Competencies
17% - Collaborates - Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.
17% - Decision Making - Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
17% - Effective Communication - Utilizes a variety of communication modalities effectively and appropriately across multiple channels.
17% - Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
16% - Manage Complexity - Gathers and analyzes diverse sources of data; separates what is relevant from what is not; determines root causes; defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction.
16% - Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome.
Job Knowledge

• 2-3 years of work experience, including 2 years of administrative assistant experience.
• Proficiency in Microsoft Office products, including Outlook, and a willingness to learn new software.

InterpersonalSkills

• Excellent organizational and time management skills, with the ability to thrive in a fast-paced environment.
• Strong interpersonal skills and the ability to interact with and manage relationships with senior leaders on behalf of the Chief People Officer.
• Commitment to diversity, equity, and inclusion initiatives.
• Ability to work on-site with the possibility of telework.

Working Conditions
Routinely perform work indoors in climate-controlled shared work area with a moderate level of noise
Occasional travel or perform work outdoors in sometimes inclement weather
Must be able to perform job functions either independently or under supervision and work effectively on own. Must be able to plan their own work activities as well as take direction. Must be able to read and carry out various complicated written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Physical Demands
Capable of regular, reliable, and timely attendance, Regularly
Preform primarily sedentary work with limited physical exertion, and lifting up to 10lbs, Regularly
Must be able to operate office equipment including cell phone, telephone, copier, and calculators, Regularly
Must be able to routinely perform work on computer for an average of 6-8 hours per day, Regularly
Must be able to work extended hours whenever required or requested by management, Occasionally
Must be capable of climbing / descending stairs in emergency, Occasionally
Travel by automobile, Occasionally