People Development Partner - Organ Services

Job Details
Level
Experienced
Job Location
Main Office - Las Vegas, NV
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$80,000.00 - $100,000.00
Travel Percentage
Up to 50%
Job Shift
Any
Job Category
Health Care
Description
The Organ and Surgical Services Trainer supports the mission, goals and strategic plan of Nevada Donor Network, Inc. (NDN). is responsible for job specific training in Organ Services, Surgical Services, and assisting the Education and Development Manager with overall Organizational training. Develops systems that maintain and continually improve identified competencies for NDN Organ and Surgical staff. Participates in the orientation for new staff; coordinates and/or provides on-going education activities from internal and external sources. Additionally, provides on-site education and training as required. Through assessing, planning, implementing, and evaluating an organized program for staff education, directed toward the achievement of professional excellence. Will also evaluate all educational and training needs for clinical staff, as well as assess existing programs and making adjustments as needed. This position may require taking call in order to assess competencies of clinical staff during cases.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s):

• Performs all of the essential job functions of an Organ Recovery Coordinator, Hospital Services Coordinator and Family Services Coordinator.
• Works in conjunction with the Manager of Education and Development to create internal training modules and modalities. Uses adult learning theories to provide the best learning opportunity.
• Observes staff "on-site" to educate and assess mastery of job skills and core competencies. Requires incumbent to be available for any "on-call" schedule. Is required to assume "on-call" responsibility to validate an employee's independent practice when operations employees are on the on-call schedule.
• Develops and implements training in collaboration with Director, Managers of Organ Services, and Surgical Services.

• Develops an annual training plan to ensure that all staff demonstrate acceptable levels of competency for their positions.
• Provides on-site annual skills assessment and validates staff competency.
• Develops and Maintains records of training activities and employee progress
• Ensures Training Records and files are current.
• Coordinates training presentations, training topics and training activities for Organ and Surgical Services, Hospital Services and Family Services staff meetings.
• Participates in the identification and training of preceptors in conjunction with leadership.
• Schedules and conducts post-case debriefing sessions with trainee and preceptor to: validate, strengths/weaknesses, achievement/no achievement of training objectives, and documents case experiences.
• Writes training evaluations and determines when a trainee can be signed off for independent practice in conjunction with the Trainee's Manager and Director.
• Ensures that staff training aligns with current policy and practices.

• Collaborates with Quality and Regulatory Affairs, and Education and Development Manager to address specific training needs identified on performance appraisals, occurrences, internal audits and organizational audits such as hospital feedback, UNOS, AOPO and CMS.
• Administers, organizes and conducts training and educational programs in areas related to staff development, on-the-job training and employee orientation. Monitors the effectiveness of programs.
• Attends various meetings and conferences pertaining to organ recovery as designated.
• Performs other activities as assigned by the Manager of Education & Development.

Qualifications
Competency Statement(s) - Position Specific

• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Conflict Resolution - Ability to deal with others in an antagonistic situation.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Responsible - Ability to be held accountable or answerable for one's conduct.
• Self Confident - The trait of being comfortable in making decisions for oneself.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Competency Statement(s) - Company Specific

• Understand and commit to the following:
  • Organizational Core Purpose: To save and heal lives.
  • Core Values: Relentless, Joyful, Selfless.
  • Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams and get to yes: every donor every time

• Team Builder - Ability to convince a group of people to work toward a goal.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Judgment - The ability to formulate a sound decision using the available information.
• Adaptability - Ability to adapt to change in the workplace.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Compliance - Ability of the individual to be in accordance with established guidelines, policy, standards or legislation.

SKILLS & ABILITIES
Education: A Bachelor's Degree in Healthcare related science or Biological Science with 2 years of Critical Care experience in a related healthcare field.
Experience: 3 years as an Organ Recover Coordinator, Hospital Services Coordinator or Family Services Coordinator. Previous Trainer, Supervisory or Preceptor Experience Preferred
Computer Skills: Proficient in Microsoft Office programs and ability to master the administration of a Learning Management System and Authoring Tool Software
Certificates & Licenses: None
Other Requirements: None