Peninsula Grill Server Assistant

Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management.
Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam.
Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality.
For more information, visit Northwood's website at http://www.northwoodhospitality.com
Job Descripition
I. Job Summary
The Restaurant Busser graciously and efficiently restock and replenish food-service supplies, assist wait staff, clear and reset tables.
II. Job Responsibilities
Guest Service

• Greet and make all guests feel welcomed to the restaurant.
• Clear all used tableware, napkins and refuse from tables to tubs in bus station.
• Wipe table, chairs and clear debris and crumbs from floor areas surrounding table.
• Reset tables in accordance with established standards to seat new guests as quickly as possible.
• Remove full tubs from bus stations to dishwashing area for cleaning, and maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
• Retrieve cleaned dishes, glassware and utensils from the dishroom and distribute to each service station in order to keep a ready supply available for restaurant use.
• Polish glassware/silverware.
• Examine each table for missing items.
• Remove any items that do not meet cleanliness standards.
• Maintain a clean, presentable and attractive restaurant.
• Clean floors when asked.
• Retrieve clean linens at beginning of shift and during shift when necessary, folding as specified by established standards and stocking correct par levels in the service stations.
• Keep area clean according to Board of Health standards.
• Attend team briefings when relevant.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
• Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
• Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

Training

• Complete training on safe lifting procedures.
• Complete training on bloodborne pathogens.
• Complete training on food safety/contamination/cross contamination prevention.
• Complete training on prevention of slips/trips/falls in the food prep and service area.

Perform other duties as assigned.
We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations.
We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.