SHIFT:
Day (United States of America) Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP’s Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview
Within a 24/7 Crisis Response Center, a center of Hope and Healing. The Peer Parent Advocate is responsible for serving as a liaison for parents/caregivers and providing individual support, and advocacy while in the CRC. These core supports are aimed to meet the patient and parent/caregiver with a trauma informed, empathetic approach that supports collaborative and non-clinical interventions that are delivered for family empowerment across the CRC walk-in center and the Crisis stabilization Unit. This individual will be a parent or caregiver who is/has raised a child with behavior health challenges and is personally familiar with the associated challenges and available community resources.
What you will do
- Greet families upon arrival, warm and supportive transition into the CRC
- Provide non-judgmental support to parents as they navigate the toll of removal and the stress of the crisis treatment continuum.
- Foster effective parent-professional partnership and promote the practice of family-driven and youth-guided approaches
- Educate parents/caregivers about maintaining self-awareness, self-help techniques, symptom management, clarify next steps within the triage, treatment, or discharge process; support the use of effective coping strategies based on their own lived experience
- Serve as a liaison for parents/caregivers through support that is strengths-based, and individualized
- Deliver interventions and activities that meet needs, build on strengths, and achieve outcomes
- Maintain consistent, ongoing communication with the patient/family/caregiver’s multidisciplinary team
- Work with parents/caregivers on skill building, coaching, engagement, self-advocacy, self-efficacy, empowerment, and community connections and natural supports
- Assist families in identifying parenting skills which could be strengthened, and model these skills to the families.
- Actively participates in team meetings, care conferences, rounds and other forums designed to facilitate the delivery of effective and efficient patient and family care.
Education Qualifications
- High School Diploma / GED Required
- Associate's Degree Human Services or related field Preferred
Experience Qualifications
- At least one (1) year Previous experience in a crisis response center, mobile crisis, or mental health setting helping children and families
Required
Skills and Abilities
- Communication, De-escalation, Motivational Interviewing (Required proficiency)
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
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