Pediatrics Front Office Specialist

Pediatrics Front Office Specialist - North Seattle Pediatrics

Are you an outgoing, charismatic individual with excellent customer service skills?

Do you have a knack for making people feel welcome and comfortable?

Do you want to take pride in being a member of a reputable, growing, and forward-thinking pediatric clinic with over 50 years of experience serving the community?

If you thrive in a team-oriented environment and have a natural ability to communicate with a smile, we have an exciting opportunity for you!

About Us:

North Seattle Pediatrics, a physician-owned and operated clinic with over 50 years of experience, is dedicated to establishing a medical home for patients from birth to young adulthood.

Why join North Seattle Pediatrics?

Join North Seattle Pediatrics and become a valued member of our team and family-like culture. Our commitment extends to delivering outstanding, evidence-based pediatric care while upholding the highest standards of medical excellence, and creating a nurturing and supportive environment for both patients and employees.

For more information about us, please visit: Our Practice | North Seattle Pediatrics

As a Pediatrics Front Office Specialist, you will be an integral part of our team, ensuring that families feel supported and well-cared for from the moment they step through our doors. Your responsibilities will include:

Position Details:

• PART TIME: 20-30 hours per week
• FULL TIME: 40 hours per week
• Greet patients and families with a warm and friendly demeanor, making them feel comfortable and valued.
• Answer phone calls, schedule appointments, and provide accurate information to callers.
• Check-in patients, verify insurance information, and assist with completing necessary forms.
• Collaborate with the clinical team to ensure efficient patient flow and provide timely updates.
• Handle administrative tasks, including filing, data entry, and maintaining patient records.
• Assist with billing and payment processing, ensuring accuracy and confidentiality.
• Communicate effectively with patients, families, and colleagues, fostering a positive and supportive atmosphere.
• Contribute to a collaborative and cohesive team environment, working together to provide exceptional care.
• Reports to: Clinic Administrator

Requirements:

• Previous experience in a healthcare or medical office setting preferred.
• Exceptional customer service skills with a friendly and outgoing personality.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency in using electronic medical record (EMR) systems.
• Ability to multitask and prioritize in a fast-paced environment.
• A team player who thrives in a collaborative work setting.
• High School Diploma, GED, or equivalent education or certification.
• Fluency in Spanish is preferred but not required.

Compensation and Benefits:

We offer a competitive compensation package, including a salary commensurate with experience.

• Start: $20.00 - $23.00 per hour.
• Medical, Dental, Vision insurance
• Health Savings Account (HSA)
• Paid time off
• Sick time
• Opportunities for professional growth and development

Flexible Schedules:

• 8-10 hr. Shifts
• Regular business hours and rotating Saturday mornings.
• PART TIME (20 - 30 hrs. per week) or FULL TIME (40 hrs. per week)

Work setting:

• In person, in office.

To apply:

Please submit your resume, cover letter, and any relevant certifications.

We look forward to reviewing your application and considering you for this rewarding opportunity.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Work Location: In person