Pediatric Dental Front Office Coordinator

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Office Coordinator. As the Front Office Coordinator, you will play a crucial role in ensuring the smooth operation of our medical office. This position requires strong administrative skills, patient scheduling experience, and the ability to provide exceptional customer service to patients.

Duties:
- Manage the front desk operations, including greeting and checking in patients, answering phone calls, and scheduling appointments.
- Coordinate patient flow and ensure timely check-ins and check-outs.
- Verify insurance information and collect co-pays or payments from patients.
- Maintain patient records and update electronic medical records systems such as Eaglesoft.
- Provide administrative support to medical staff, including assisting with medical billing and coding tasks.
- Handle patient inquiries and resolve any issues or concerns in a professional and courteous manner.
- Collaborate with other departments to ensure efficient communication and coordination of patient care.
- Oversee office supplies inventory and order necessary items as needed.
- Train and supervise FRONT OFFICE staff to ensure excellent customer service delivery.

Requirements:
- Previous experience in a medical office or healthcare setting is required.
- Proficiency in medical scheduling software such as eClinicalWorks, Epic, or Eaglesoft is preferred.
- Strong knowledge of medical administrative procedures and terminology.
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
- Exceptional customer service skills with a friendly and professional demeanor.
- Strong attention to detail and accuracy in handling patient information.
- Ability to work well under pressure in a fast-paced environment.
- Excellent communication skills, both verbal and written.

We offer competitive pay based on experience.

If you are a motivated individual with a passion for providing exceptional patient care, we encourage you to apply for the position.

Job Type: Full-time

Pay: $20.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 10 hour shift
• 8 hour shift
• No weekends

Ability to Relocate:

• Newport, RI 02840: Relocate before starting work (Required)

Work Location: In person