Front Office Coordinator/Receptionist for a Medspa

Balencia is a growing medical aesthetic practice with three locations in Rhode Island. Balencia provides non-surgical skin, body and wellness services with strong emphasis on patient satisfaction and ethical sales practices.

We are looking for a dynamic customer-centric individual to manage our Front Office. You will work closely with the manager to provide exceptional customer service and help grow business.

1. Enthusiastically greeting all guests.
2. Answering & appropriately managing incoming calls, SMSs & emails. This includes documenting all interactions in our CRM. You will be expected to make follow up calls on new leads
3. Checking clients in for services & cashing clients out.
4. Assisting guest with questions regarding services and products.
5. Engage on Social Media
6. Assist with day to day office needs including but not limited to: organizing, filing mailing, etc.

7. Assist in all areas of spa operation as requested by management.

The above duties are not intended to be an all-inclusive list of responsibilities but rather to provide a brief description of the nature of the job.

Prefer those with Spa/Medspa/Hospitality Industry experience!

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Schedule:

• 8 hour shift

Experience:

• Administrative Assistants & Receptionists: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: Multiple locations