Address
Form of work
SalaryJob Description
If you're looking for work as a PC Technician, and have the ability to interact with technical and non-technical users in an understandable and concise manner while solving complex technical issues, you might be a good fit for the new job opening at Robert Half. If you are a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you. The PC Technician Role is a long-term contract / temporary opportunity and will be located in the Harvey, Illinois region.
How you will make an impact
- Image and prepare new computers
- Provide support for functionality testing and end users
- Record daily data communication transactions, issues and remedial actions or installation activities
- Coordinate with the appropriate vendors to arrange repairs
- Diagnose, restore, rebuild, and refurbish computer hardware, such as PCs, laptops, monitors, servers, and additional IT equipment
- Communicate regularly and effectively with ticket submitters
- Track equipment inventory, and suggest and assist with purchases
- Take responsibility for technology implementation projects and carry them out
- Handle disassembly, boxing, movement and setup/installation on site
- Break down, box and ship old equipment
- Install, troubleshoot and repair printers
- Transfer data from PC to PC and troubleshoot software/hardware as well as break/fix
- Ensure the integrity of all electronic data records by following company quality standards
How you will make an impact
- Image and prepare new computers
- Provide support for functionality testing and end users
- Record daily data communication transactions, issues and remedial actions or installation activities
- Coordinate with the appropriate vendors to arrange repairs
- Diagnose, restore, rebuild, and refurbish computer hardware, such as PCs, laptops, monitors, servers, and additional IT equipment
- Communicate regularly and effectively with ticket submitters
- Track equipment inventory, and suggest and assist with purchases
- Take responsibility for technology implementation projects and carry them out
- Handle disassembly, boxing, movement and setup/installation on site
- Break down, box and ship old equipment
- Install, troubleshoot and repair printers
- Transfer data from PC to PC and troubleshoot software/hardware as well as break/fix
- Ensure the integrity of all electronic data records by following company quality standards
- 2+ years of experience supporting PC and Mac hardware and software, as well as knowledge of TCP/IP, DNS, DHCP, LAN, and WAN
- Ability to multitask and attention to detail are critical
- Great attention to detail
- Critical thinking, problem solving, ability to work independently
- MS Windows 7 in an Active Directory environment experience preferred
- Strong familiarity with MS Windows 10
- Break Fix experience
- Proven flexibility to adapt to changes in procedures and job assignments
- An understanding of networking such as switching and routing is highly valued
