Pc Support Technician

We are seeking a PC Support Technician to join our team! You will resolve computer-related issues for your clients.

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients in person,
• Recommend hardware and software improvements
• Track customer issues and resolutions
• You will need to pick up and return parts installed on a daily basis

Qualifications:

• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
• need to complete courses assigned and training in the onboarding phase. There are 6 courses for the Dell certification. Each of these course's range between 1 and 3 hours.
• Must have reliable transportation(like Car)
• You must have worked on Dell and HP laptop and desktops