Pc Lan Technician

*Position will require extensive daily travel. Resources will need to have the ability to drive to various locations throughout Northern/Southern/Central Arizona as needed using provided Vehicle.
Infrequently, travel with possible overnight stays within AZ may be required for training and coverage purposes.

• Server Support, Desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency's warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
• Ensures compliance with standards for systems software and documentation. Teach customers how to use PC related software and hardware.
• Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software.
• Monitors system reliability and availability. Attend section staff meetings.
• Complete mandatory training classes and other classes as assigned.
• Travel between sites to accomplish tasks. Perform preventive maintenance on hardware and software packages to include client and server platforms.
• Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. This position will require daily travel to work sites.

• General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures Knowledge of Microsoft products including operating systems and Office
• Knowledge of Google Suite Computer hardware configuration and repair knowledge Knowledge of Ethernet network topology to assist with troubleshooting network issues Knowledge of IT infrastructure industry standards and best practices
• Advanced troubleshooting skills Problem definition and alternative analysis skills Experience with Active Directory Experience with Windows 10
• Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions Time Reporting MS System Center Operations Manager 2012 R2
• Minimum 4 years of current working experience in an IT field
• Must have a current AZ Driver's license with a good driving record

*Associate/Bachelor degree in a related field is preferred