Job Description
Skills Required:
- Strong customer service skills Excellent interpersonal, written and oral communication skills
- Advanced troubleshooting and problem solving skills
- Excellent self-organization and time management skills
- Ability to work collaboratively in teams and across organizations
- Ability to synthesize feedback and adjust plans accordingly
- Ability to develop and write technical documentation
- Ability to evaluate and test emerging technologies
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met
- Resource will be working in a professional environment and will be held to a dress code standard
- Position will require extensive travel.
- Resource will need to have the ability to drive to various locations with an vehicle with possible overnight stays.
Experience Required:
- General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures Knowledge of Microsoft products including operating systems and Office Knowledge of Google Suite Computer hardware configuration and repair knowledge
- Knowledge of Ethernet network topology to assist with troubleshooting network issues Knowledge of IT infrastructure industry standards and best practices
- Advanced troubleshooting skills
- Problem definition and alternative analysis skills
- xperience with Active Directory Experience with Windows 10 Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions
- Time Reporting MS System Center Operations Manager 2012 R2
- Minimum 4 years of current working experience in an IT field
- Must have a current AZ Driver’s license with a good driving record
- Associate/Bachelor’s degree in a related field is preferred
About SA Technologies Inc:
SA Technologies specializes in offering IT consulting and Development solutions using Remote as well as onsite IT Teams. Over the years, we have been helping our customers achieve operational excellence and compliance on the cloud. Our expertise lies in delivering quality services, cross-platform skills & supporting you to achieve operational excellence & empower you to become a technology-driven enterprise.