Pbx Operator

Description

Introduction

Do you want to join an organization that invests in you as a(an) PBX Operator? At LewisGale Hospital Alleghany, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

LewisGale Hospital Alleghany, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated PBX Operator like you to be a part of our team.

Job Summary and Qualifications

Our PBX/Switchboard Operator will work under the supervision of the communications leadership team and will ensure that all incoming calls are promptly answered and that assistance is provided for placing out-going calls.

• You will respond to the code phone, code computer or wall panel alarms which takes priority over any calls except the fire alarm and will make sure that appropriate personnel are notified.
• You will page the appropriate personnel using a web based paging system and switchboard.
• You will places long distance and “Watts Line” calls for various departments and physician offices.
• You will assist patients by advising how to place local and long distance calls.
• You will answers patient information calls whenever necessary.
• You will be responsible for documenting vital information to assist supervisor in maintaining current files with the daily PBX operations.
• You will overhead page appropriate personnel as needed.
• You will perform other related duties incidental to the work described herein.

What qualifications you will need:

• Work Experience in lieu of Degree

Shift:

• FT - Days rotating weekends

LewisGale Hospital-Alleghany is a 204-bed acute care facility in Low Moor, Virginia. We serve patients in both Virginia and West Virginia. We have delivered a decade-long commitment to help save and improve patients’ lives. We are committed to giving back to the extended community that we call home. We offer a full range of medical specialties from emergency medicine to general surgery. Our facility is home to the Senior Transitions program. This program is a 15-bed specialty unit for seniors with emotional and behavioral issues requiring short-term acute stabilization. We are an important part of LewisGale Regional Health System. This Health System is an integrated network of closely aligned patient-care facilities that consistently rank among the top in the nation for patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.