HCM Unlocked’s difference is our people. Our strong culture thrives on trusting and empowering our consultants to be autonomous and nimble with their clients. Our goal is to enable clients to obtain the most from their Payroll/HR technology.
The Payroll Tax Specialist will be a “client-side” resource in charge of managing all tax related services to ensure compliance with tax laws, regulations and best practices.
Essential Duties and Responsibilities:
- Ensure clients are registered and licensed in all states they operate and assist with those as needed
- Research Payroll Tax variances and assist with tax reconciliation for clients
- Troubleshoot and assist in resolution of tax filing issues
- Assist team with tax laws, regulations and best practices
- Analyze customer tax requirements as team presents issues
- Perform quality audits on tax system configuration as requested
- Work with team and client to improve overall tax filing quality and customer experience.
- Develop and implement system, product or operational documentation regarding Payroll Tax solutions
- Meet and interact with the client project team regarding the priorities, timelines and issues/solutions as they arise
- Reconcile federal, state, and local Payroll Tax deposits and returns
- Provide service support to employees, other departments, and management
Qualifications (Knowledge, Skills, and Abilities):
- Expert knowledge of tax responsibilities and working with payroll outsourcers
- At least 5 years’ experience handling Payroll Taxes
- Prior experience working in a multi-client environment is required
- Ability to prioritize and work on multiple projects while completing deadlines in an organized manner; demonstrated organizational and time management skills
- Strong communication, interpersonal and client relationship skills
- Excellent problem-solving skills and strong attention to detail
Our commitment to an inclusive workplace:
HCM Unlocked is an Equal Opportunity Employer and committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
HCM Unlocked participates in the E-Verify Employment Verification Program