Payment Processor

Pathways LA gives back to the community. We pride ourselves in strengthening low-income and vulnerable working families, promoting high quality early care and education services for children of all abilities, developing knowledgeable early care childcare providers, and promoting economically resilient communities. With over 40 years in service, Pathways LA has become the leading agency for a multi-year, county-wide initiative to increase the service of childcare needs. Our passionate and dedicated team has great pride in serving families and early childhood educators throughout Metro LA. Our team includes directors, case specialists, child development coordinators, coaches and teachers & staff for our child development centers.
If you are a talented professional with a passion for children and families, please consider applying for the following positions currently open:

OFFICIAL TITLE: Payment Technician

Salary: $18.00/Hour + Comprehensible benefit package (please see below for full benefits offered details).
Work location: Administrative Offices - Mid Wilshire, Los Angeles
Schedule: Monday-Friday, 37.5 hours per week.
Hybrid Schedule – 2 days onsite/3 days remote!
Occasional weekends or evenings.
Primary duties: Process payments vouchers for the Childcare Subsidy Programs. Maintain all documentation of the Payment Services Unit. Respond to client inquiries regarding payment status.
Other Duties:

• Payment processing:
  • Calculate and process childcare provider vouchers.
  • Review childcare program approvals to review payment eligibility.
  • Review incoming vouchers, check for completion and reject any invalid vouchers.
  • Maintain a filing system for rejected vouchers.
  • Enter payment information into database.
  • Apply the program payment rules and accommodating changes as needed.
  • Meet payment deadlines.
  • Follow any special instructions as requested.

• Answer phones and assist walks ins inquiring payment status.
• Conduct follow up phone calls to providers for corrections on their voucher.
• File documentation of payment distribution per payment department direction.
• Generate reports as needed.
• Other duties assigned.

Requirements:
AA in accounting or related field, preferred.
One to two years of experience in Bookkeeping/Accounting or related fields, required.
Strong mathematical skills.
Computer experience (Windows, MS Word and MS Excel)
Competency with written and spoken English.
Must have the ability to work effectively with people from diverse economic and ethnic backgrounds.
Position requires some travel and evening and weekend hours.
Highly Preferred English/Korean.
Additional requirements:
Applicants must be currently authorized to work in the U.S. for any employer. No sponsorship is available for this position.
COMPENSATION PACKAGE INCLUDES:
​​· 10 days of Vacation per year for the first 2 years of service. Accrual at start.

· 10 Sick Days per year. Accrual at start.

· 11 Holidays – no waiting period.

· 18 Paid Hours early release – no waiting period.

Medical, Dental & Vision

· Kaiser HMO Medical Plan - 100% employee coverage.

· Non-Kaiser Options – you can also choose a Blue Shield HMO or UnitedHealthCare HMO or PPO

· PPO Dental Plan – 100% employee coverage
. VSP Vision Plan – 100% employee coverage

Other Benefits

· 403b Retirement Contributions:

• 3% of salary contribution by Pathways for all employees (whether you contribute or not)
• 50% match by Pathways on employee contributions up to 3% of salary

· Life Insurance - paid by Pathways for all employees.

· Accident Insurance - paid by Pathways for all employees

· Long Term Disability Insurance - paid by Pathways for all employees

· Flexible Spending Accounts (pre-tax accounts) available to all employees

• Medical Account
• Dependent Care Account
• Commuter Expenses

· Employee Assistance Program (EAP) - paid by Pathways

• Counseling Services
• Child and Elder Care Referrals
• Financial and Legal Advice
• Balancing Work and Life Issues
• ...and more

· Adoption Assistance Program

· Voluntary Options

• Additional life insurance
• Additional accident insurance

Equal Opportunity Employer