Patient Support/Referral Assoc-Ft/Day Shift (Ben Taub Hospital)

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

JOB SUMMARY:
Support the service by maintaining records and coordinating appointments, referrals and registration and using their clerical expertise to advance the organization and productivity of the unit. Requires multitasking in a fast pace environment and must be enthusiastic self-starter.
MINIMUM QUALIFICATIONS:
Education/Specialized Training/Licensure: High School Diploma with 2 years college preferred
Work Experience (Years and Area): Min 1 yr Call center or customer service environment
Equipment Operated: PC, FAX, PHONES
SPECIAL REQUIREMENTS:
Communication Skills:
Writing /Composing (Correspondence/Reports)
Other Skills:
Medical Terms, P.C., Statistical, Typing (wpm 20)
Advanced Education:
Advance Training Specialty: Associates Degree in Business Administration preferred.
Work Schedule: Flexible
Other Requirements: Data Entry