Job description
**Job Summary: **
We are seeking a Patient Service Representative to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service to patients, ensuring their needs are met and acting as a liaison between patients and healthcare providers.
**Responsibilities: **
1. Greet and assist patients in a professional and courteous manner.
2. Schedule appointments and maintain accurate patient records.
3. Answer phone calls and respond to inquiries promptly.
4. Verify patient insurance information and coordinate billing processes.
5. Assist with check-in and check-out procedures.
6. Communicate effectively with patients to provide necessary information and instructions.
7. Collaborate with healthcare providers to ensure a seamless patient experience.
**Qualifications: **
1. High school diploma or equivalent required.
2. Previous experience in a customer service or healthcare setting preferred.
3. Excellent communication and interpersonal skills.
4. Strong attention to detail and organizational abilities.
5. Proficiency in basic computer skills and medical software.
6. Ability to multitask and work in a fast-paced environment.
7. Compassionate and empathetic attitude towards patients.
Salary: $18-22 per hour