The incumbent in this position is responsible for assisting the Care Team (provider, medical assistant, nurse, behavioral health provider, etc.) by proactively managing and coordinating care for patients. The individual serves as the primary liaison between medical providers and patients; provides advocacy, information and referral services to patients and families to address their medical needs. The incumbent coordinates and processes new patient registrations in accordance with eligibility guidelines. The individual is also responsible for maintaining up-to-date patients’ medical files, and properly arranging them for easy retrieval within the Seminole Tribe of Florida’s Medical Health Department. The incumbent organizes notes, x-rays, test results, etc. to scan electronically into Electronic Health Records (EHR).
Associates degree is required. Minimum of two (2) years of college coursework from an accredited college/university in Health/Business Administration or related field. A minimum of two (2) years of experience working in the medical field is required. Demonstrated knowledge of medical terminology is required. Demonstrate proficiency utilizing Microsoft software packages. Demonstrate excellent interpersonal and organizational skills. Demonstrate excellent verbal and written communication skills. Demonstrate excellent telephone etiquette skills. Incumbent must possess a valid Florida Driver’s license. Incumbent must be able to travel and work a flexible schedule including evenings, weekends and holidays.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- Clinic
- In-person
- Office
Education:
- Associate (Required)
Experience:
- Healthcare: 2 years (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person