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SalaryNew England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 50 years. We're looking for an experienced Patient Services Associate, Spa with initiative & conscientious work ethics to join our busy specialty practice.
Heavy patient interaction in-person and over the phone. Primary duties include facilitating a positive patient office experience and supporting clinical teams, ensuring that patient information is up to date, updating the database to be current, checking patients in and out, scheduling appointments within established guidelines, documenting medical questions for disposition by MD or PA, balancing daily receipts, miscellaneous clerical duties and other related tasks.
Job Type: Part-time
Schedule: Tu 10-, W 10-3, Thurs 11-4, 15 hours per week
Benefits:
- Paid time off
- Employee discount
- Employee assistance program
Work setting: In-person. The regular work location will be the Westfield Spa.
This position reports to the Esthetics Manager.
Requirements:Professionalism, courtesy, patience, accuracy, keen attention to detail, good judgment & follow-through, verbal & written communication skills, ability to multi-task and perform mathematical calculations and make change, proficiency with electronic health record and Microsoft Office software programs.
Overtime and scheduling flexibility may be required to accommodate operational needs.
High school diploma or GED required. Prior customer service experience preferred.
