Baylor Scott & White Institute for Rehabilitation
Mid-Cities (HEB Area), TX
Outpatient Rehab
Patient Service Specialist (PSS)
Full Time Float
Hours: Monday-Friday between 7 a.m.-7 p.m
***Will be required to travel to multiple outpatient clinics in Eastchase, Grapevine, North Arlington, North Richland Hills, Southlake and South Grand Prairie***
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff. This is a float position that requires traveling to various locations in the Mid-Cities area.
Select Medical/Baylor Scott & White Institute for Rehabilitation complies with state and federal wage and hour laws. Compensation depends upon candidate's years of experience and internal equity. This is an entry level position, starting pay is $18.00 an hour based off of experience.
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates Front Office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
Qualifications
Minimum Qualifications
- HS diploma or GED is required
Preferred Experience
- Customer service experience preferred
- Knowledge of insurance verification preferred
- Healthcare, Medical, Dental office administration preferred